Excellent job by staff member. GPS that gave audio directions in english was WONDERFUL to have in Taiwan. Would've helped to have 3 minutes of instructions. "Search" feature only in Chinese was a bit difficult. The QR code for rental car return was WONDERFUL! THANK YOU!
Instructions about dropping off car. Taichung station roads/signs are poor. Also, there are TWO rail stations named "Taichung Station," and the "Taichung Station HSR" is the important one. (Stations 20min drive apart.) Tell me to be SURE to put correct one in GPS or Google maps.