Cheap Car Hire in Arlington from AED 122

I was quoted one price when getting the car and no one was there when we returned it to get a receipt. Just had to leave and 'hope' all worked out. Then the bill comes and it is more than $40 over what I was quoted. Because no one was there to give me a receipt (when I could have asked questions and discussed what was going on and why the difference), it is leading to my having to make phone calls to 800 numbers to try to resolve this discrepancy. Not happy about that.

It was annoying to get to the rental location.

I got a last minute reservation with Alamo after Budget didn’t have the car that I reserved available. Alamo let me exchange my car halfway through the rental for a better fit. No surprises with the price or service. All of the reps I interacted with were helpful and friendly.

Able to obtain a rental was what went right. The rental I was five only had 57 miles left in the tank and I brought it back with 100 miles on it and was charged a fuel fee. This should not have been done.

The van seats were dirty and wet when I got in it. Although I had pre ordered the van over a month ahead they had to go get it from somewhere else which took an hour. The people were kind and helpful as I waited.

Everything was great!! My birthday was 2 days before I rented the car so the lady at the window gave me a birthday discount. Definitely will rent again.

This experience was a nightmare. I arrived at my designated time for the rental pick up to be greeted by an hour-long line to speak with a counter agent. At the counter, the agent informed that there was a shortage of cars and that I would have to wait an additional 1.5-2 hours. The agent further said that my reserved SUV would not be available and that Thrifty would provide an electric car instead. When I asked the agent whether Thrifty planned to compensate me for the delay inconvenience and for the unavailability of my car, they told me it was not their fault but rather that of renters who returned their cars late. That response is unacceptable. In my desperation to leave Washington D.C. ( I was due in NYC that evening), however, I opted for the electric car. This was a terrible mistake. I will spare readers the inconvenience of driving an electric car for long distances. Suffice to say, while on the highway returning from a New England trip, the car’s battery suddenly dissipated. The next thing I knew, I was on the side of the road with a dead battery. It was around 6:30pm and quickly getting dark, so I called Thrifty roadside assistance. Thrifty had me on hold for nearly 20 minutes and my cell phone’s battery died. Eventually, the state police arrived, and I was instructed to use a contracted tow service. Two hundred and fifty dollars and a missed flight later (not to mention 4 hours of delay), I was finally back on the road. Because I missed my flight in Boston, I had to drive down to New York to catch the next flight. I am at a loss for words. This experience has soured me to Thrifty and to electric cars in general. I hope someone will think twice before using either for a rental experience if customer service does not improve.

Calvin at the rental desk was the rudest person I have ever experienced in any customer relation position. We arrived at 0655, and as we proceeded to enter the lined off area to the counter. We were rudely yelled at by Calvin, who told us he was closed and asked in a very rude manner, why we would enter. He continued to speak belittling to us, and would not let us answer that there was no sign telling us to not enter and we apologized. He continually shamed my husband and I. As we stood there, he continued to work on the computer after 7am, which was the time it was to open. He belittled and shamed another woman who did the exact same thing as my husband and I did, entering the area. At 7:10, he still did not open the line area and walked off. We and 3 other customers stood there. Finally he arrived back at 07:17 and opened the line. he got back on his computer, took his time, putting on his rubber gloves. At 07:20, he finally took his first customer, rudely telling her to stand in front of her and not be near the counter. I have photos documenting his time of behaviour. He should immediatley be taken off the front desk and examined and counseled. He obviously has anger management issues and should be replaced. A terrrible experience to start our day.

Terrible experience, they had no cars to rent when we got there and there was a line of people waiting for cars. The only cars they could rent would be when someone brought on back told us it could be 2 to 4 hours. Wait. Went across the hall and got an Alamo rental With no trouble at all Cannot recommend the dollar, thrifty, six.T at this airport

Car smell cigarettes, blinker doesn’t work, tires were almost flat, heated seats didn’t work. For $230 for one day rental the company should call DOLLARSSSS…. Cuz you don’t get what you pay for.

I don’t recommend

pick up was easy; extending the rental was easy

The pickup experience was so bad we canceled after waiting nearly two hours to get a car. Never use Avis again.

The staff at both locations were very nice. Wouldn’t change a thing about either. The vehicle was in bad shape. Smelled unpleasant and had what looked like dog hair all over it. A few broken things inside. Handles to compartments were missing and therefore rendered the compartment useless. It got us from point A to B, but at that price, I’d expect a clean and fully operational vehicle.

Easy pick up and drop off. The vehicle was not good. Drove poorly, had vibrations at highway speed and bad alignment.

Need to streamline the checkin process and have additional agents