The staff was friendly but I was told upon arrival that there was no phone number attached to my car rental therefore they could not call me to verify the size of vehicle I need so I didn’t have a vehicle at the time of pickup that was big enough for my family trip
They could’ve emailed me the question at least before the time of pickup do so I could’ve had a car to meet my families requirements or contacted the third party because I was left without a vehicle for a planned family trip