Cheap Car Rentals in New Mexico

Best customer service I’ve ever had with a rental car company. Quick, efficient, and friendly!

Overall my experience with Enterprise was a positive one. However, the car I received in Albuquerque failed to start on the 3rd morning of my trip. This necessitated a five mile walk in a light rain, and a 20$ charge to local mechanic to jump start the car. The battery terminals showed heavy corrosion. The reason for a failed start. I drove directly to Kingman, AZ and called Enterprise Albuquerque. Charlie, at your 3500 Coors NW location was immediately apologetic. Meanwhile the car failed once more. Charlie was able to get me in touch with your customer services who, in time, had a tow service restart my car. She also was able to direct me to a nearby Enterprise center. Needless to say, I was stressed by the time I pulled into the Enterprise lot. I had already lost a day and fearful of losing another. However that stress quickly evaporated because of the kindness and professionalism of Aimee Pelzer at your 3410 Stockton Hill Rd location. She will always be to me a miracle worker. It is because of Enterprise personnel like Aimee that I will continue to use and recommend Enterprise. The Nissan Sentra that I used thereafter was a flawless ride and a delight. Kudos to Kayak and Enterprise

I CALLED SANTA FE ENTERPRISE OFFICE THE DAY PRIOR TO DEPARTURE, AS OUR FLIGHT WAS RESCHEDULED BY THE AIRLINE AND WE WOULD NOT ARRIVE UNTIL 6 PM. THEY SAID THEY CLOSED AT 5 PM AND I COULD GET THE VEHICLE THE NEXT MORNING. HOWEVER, I HAD RESERVED A SUBURBAN AND THEY SAID THEY DID NOT HAVE ONE. THEY OFFERED ME TWO OTHER SUV'S BUT THEY WOULD NOT HAVE ENOUGH LUGGAGE SPACE FOR OUR FAMILY'S TRIP. I CANCELLED THE RESERVATION AND WAS ABLE TO GET A TRANSIT VAN THROUGH TURO FOR LESS THAN THE ENTERPRISE OFFER. SUFFICE IT TO SAY, I WILL NEVER CONSIDER A RENTAL AGENCY THAT IS NOT ON THE AIRPORT GROUNDS, AND IS NOT AVAILABLE 24 HOURS A DAY. YOU MIGHT WANT TO CONSIDER ONLY OFFERING RENTAL AGENCIES THAT CAN FULLY SERVICE YOUR CUSTOMERS. THANK YOU FOR ALLOWING MY FEEDBACK!!!

Was a nice experience, the only problem was getting charged double for insurance.

i was surprised by additional charges at pick-up. i would have gotten a better rate booking directly with budget.

Pick up at counter took 30 minutes. The man was nice but they needed more people.

This location is a train wreck. Terrible customer service. The Avis agent was watching a football game on his phone, paying more attention to that rather than getting our rental app verified. NEVER AGAIN WITH AVIS AND LIKELY NOT EVEN KAYAK.

The Avis people that we met were great. If you have not been to the Santa Fe airport you would have trouble understanding. The airport is not small. It is tiny. We arrived at night and the parking lot is barely lit. It took a few minutes, but we did find our car. When we returned the car, it was in the daylight. There were not many Avis spaces, so we parked in an unmarked spot. However, an Avis agent found us quickly and took care of everything quickly and efficiently. So, the controllable things were great. Those out of the staff control were ok.

Pick up tool way too long

Clarissa was an absolute professional. This was the easiest car rental experience I have ever had. Well done and Thank You!

The customer Hertz representatives were fantastic at the Santa Fe airport for both pick up and drop-off.

The staff was very friendly. Pick up and drop off was quick and painless. The car was very clean and odorless and was in excellent condition.

It was easy to pick up and return the car and it was clean and comfortable. I didn’t realize the Albuquerque location I selected wasn’t at the airport car rental hub. And I had to get an Uber to get there, a minor inconvenience.

I reserved a van MONTHS AGO., I showed up to pick it up and they tell me they no longer offer those in my area. No call, no nothing, no making it right. hertz is trash

Everything was great!

Vehicle i paid for was not available, and no discount.

The customer service person at the the desk in Albuquerque Dollar made an effort to get me on the road in a very short time. That is always appreciated.

The interior of the car was dirty the seats had stains all over them. Then when u check out the car you have to go back to shack to have them sign off on the damage report. My car was ok and ran fine just felt loose in the suspension.

Everything was easy and the car was in great shape! Great value.

I got a Ford EcoSport small SUV which was good for traveling into areas where paved driveways don't exist. The car was clean, good value, and check-out was fast. When we arrived there were two staff in the check-in area. One was helping a customer, and the other was just there. Not doing anything. I can understand if only one was really working and the other might have been keeping the other company, but at least acknowledge us with a simple "Hello, Welcome, or Be right with you."