Cheap Car Rentals in Eugene Airport

Everything thing was great

Booked car Sept. 2021. Went to pick it up July 2022, they said they couldn't process it. No car for me. Very poor service.

The vehicle was returned with a full tank and the company lied and added a $108 surcharge to my bill. That’s an extreme malpractice by that company.

My car got a flat tire on the highway. When I returned the car, their main concern was that everyone in my group was okay, not about the car or the tire. It was refreshing.

The car we were coming down to Eugene in broke down, we asked Enterprise if we could pick it up that night or the next day, possibly with a small discount since we had to pay to take a train down to Eugene after our car was towed & we would only have the car for 1/2 days. I know I’m not entitled to anything, but it was a bummer when we had to pay the full price, and also that every person we talked to gave us completely different answers regarding opening/closing times, the latest/earliest we could pick up the car, etc. When we picked up the car, the customer service worker was very rude, wouldn’t answer our questions in full, and made us feel like we were a nuisance. I work in customer service, I’m not asking for overly positive workers, I would just prefer clear answers regarding the $40,000 car I was about to borrow. It was a lame weekend full of lame happenstances like this, what can you do?

The line for cars moved incredibly slowly, probably took an hour to move 10 people through. We were quoted under $500 for the rental, and the total cost ended up being just under $700 - we had no other option. This was disappointing.

Great at pickup Vehicle was not clean - ok outside not ok inside

Staff was great. Dropoff at Seattle was very easy, but local gas stations near were difficult to find and very expensive. The latter, of course, was not Budget's problem.

our fault for booking last minute in a busy weekend but it was expensive; staff was great, very easy pick-up and drop off

Did not give me the car I rented and needed Charged me over 1000$ extra because I returned the car to another location 100 miles away

Quick and efficient communication concerning pick up and return of car. Will use again.

Got in the crowded line prior to my pickup time. Got to the counter 30 minutes prior to my scheduled time and went through the entire process, noticed there was an additional charge in my paperwork, asked them what it was and they then notified me that they were charging me for picking up an hour early. Got to the car and there were stains throughout and trash still in it. Showed up to the drop-off office and it was close. No instructions were given for dropping off the rental. Called every number available and no one answered. Circled around for more than 20 minutes until a neighboring hotel staff member helped us. An hour later, I received a notification from my bank that I was charged $100 by Hertz. Checked my email and there was no explanation.

Had a surprise upgrade (convertible), which would have been nice if the weather were better — and I didn’t have to get a kid in and out of the backseat (two-door car) the entire trip.

Very convenient to have agents and cars right at Eugene airport. No shuttle. Agents very friendly. One small but important glitch. My agent forgot to return my driver's license and credit card to me. Fortunately, I realized this about 5 min after leaving the counter and could come back and get it.

The car I originally got from my reservation had expired tags. Oregon lifted their offer to be lenient on expired tags in January 2022. Not to mention if I were to get pulled over, I would get a ticket. If I got pulled over by a State Trooper, I could get a misdemeanor. Not willing to risk it, My companion and I had to fight to get a different car with non expired tags. Even paying for the class upgrade ourselves because all of the other cars in the class I made a reservation for that they had available had expired tags.

They let you choose premium cars online, but the woman at the counter said they don't actually have any cars and won't in the future, so they always put you in a different class. I only learned this after a few rentals getting something much larger than I asked for.

I had reserved a compact and they offered me an electric vehicle … or they had a Ram Pickup which was too tall for my mother in law to get into. So I paid 90.00 more to get an “upgrade.” Next time let me know you don’t rent gas powered compacts.

They refused my reservation... want my money back! had to make a second reservation on the spot and pay a second time..........

The only issue is picking up the vehicle. It is not clear where to go once you leave the building. There are only small signs at each stall which you can’t see if there are cars parked. You get a stall number but that doesn’t help when you don’t know which row it is or where the collection of Dollar cars are.