Cheap Car Hire in Keopuolani Park - Maui Nui Botanical Gardends, Kahului from AED 20

everything was awesome and so efficient!!

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Not being familiar with Maui, I didn't realize there was more than one Hertz location in Kahului so it would have been helpful for that to be more apparent when booking. The agent at the airport Hertz was VERY RUDE when I showed up there. The agent at the hotel where the car was located, was WONDERFUL and I would book again based on his customer service.

They switched the pick up location and would not honor the price I paid at the correct location. Horrible service.

Easy check in and drop off

Had a flat tire on top of Haleakala. They delivered a new car in just over an hour. Impressive

Staff should be told to treat the customer that is there in person and in front of them is a higher priority than random phone calls. Both at pickup and drop off we were interrupted by someone calling in. The clerk dropped us and spoke on the phone for almost 5 minutes while we stood in front of them halfway through the process. The wifi should be improved so that it actually works in the lot so the clerk’s handheld device works outside. There was no selection of vehicles. Although there were plenty of vehicles on the lot they hadn’t been cleaned and were unavailable. That should be a priority. The value for money was poor. A well used, beaten up, stained upholstery vehicle for a premium price is not value for money. Enterprise can do better………I know they can.

We were greeted by Jared when we walked in. Jared was very good with taking us through the steps to rent. Very professional and we appreciated his manner. I believe it was the manager who greeted us when we returned the vehicle and he was very good. He took care of our check in right away. He called us a cab and checked back to see it had arrived. We very impressed with the 40 Hana Highway Enterprise location. Everyone we came in contact was very good. A young lady also asked if we had been taken care of. Darryl

Not aware of office hours before booking! They closed at 430, we landed at 530. couldn't get car until next day, I told office ahead of time that we wouldn't be there until next morning and when we arrived they said they canceled our car because no show. Very displeased, poor customer service. Had to zoom call and dealt with someone in CA. Workers in actual office were very nice and helpful, but not the "manager" in CA. Never again will I use them.

Excellent customer service-Really helpful and friendly. I arrived early but check in staff worked with me to get me a vehicle right then. I appreciated that very much! Th woman at the counter was great! Drop off was so easy and the employee I dealt with there was a 10/10! Shuttle to airport was ready and waiting and the shuttle driver was also a 10/10! This is the second time I’ve used Ace and I am now sure I will be a regular customer when I travel to Maui.

This is a friendly branch of ACE in Maui that is a ways away from the airport, so it requires a shuttle. That was pleasant and nice, but the check-in process was laborious, because they connected us to a guy in a call center in San Diego over Zoom. This was absurd— he was painfully unprepared to handle a non-US license and international paperwork. Plus for some reason he wasn’t able to send me the one time password needed to activate everything. No joke this whole process took 45 minutes and wasted our first hour in Maui. And meanwhile the other staff onsite were all lounging around playing with their smart phones. It was absurd.

Check in and out was great. Vehicle was in terrible shape with lots of scratches and dents. Front bumper was damage and was hanging down. Car smelled musty from probably wet carpet. Glad I took video before leaving because they accused me of damaging the step.

Lower price

The rental car started showing error messages and the check engine light a couple of days into the trip, so I stopped driving it immediately. I called the support number and the woman on the phone was nice but in a different time zone and confused about what rental places were open. They came out to tow the car but unfortunately I had to uber (they paid) back to the airport, which ate a couple of hours of precious vacation. I would have much preferred that they simply dropped off a new car.