When we picked up the first rental car, I was shocked by the $250 deposit. I didn't see it listed on Kayak, so I figured they weren't charging one because I was over 25. Well that rule isn't real! Haha! Luckily, the very friendly (and somehow always attractive) staff at enterprise helped work with me to make the deposit more manageable. After a few days, and a few hundred miles, the car started to chug at stops and would even stall if the RPMs got too low. We were able to swap it out very quickly for an even more comfortable car that got even better gas mileage with a little help from some more very friendly (and still attractive) enterprise staff. All around the staff was very helpful and courteous.
The first car, the Chevy sonic, had, hopefully, the most uncomfortable seats in existence. I was so happy to be able to swap it out.