Cheap Car Rentals in Portland Airport

Easy drop off, great car. Did not like that I was charged for the fuel option even though I brought the car back with a full tank. However, after calling a day after bringing the car back the error was corrected and I got a refund.

The cost was cheaper than the big guys but still 3x what I would expect to pay. The check in process was very slow.

Everything about Alamo and the rental car was great, except for one thing. We picked up the car very late, 11:15 pm, due to a flight delay. There was only one agent at the desk, and in working with him to check out the car, I asked if the car has a toll road transponder (having done my homework and knowing that many of the freeways back east are tolled). He said yes, that it did. However, he did not mention how to use the transponder, and provided no additional information on the transponder. Having never driven a rental car on the east coast before, I was unaware that the transponder had to be "opened" in order to be read by the cameras. It wasn't until we hit a toll road with a gate that that gatekeeper informed us that we needed to swing the transponder open for it to work. Unfortunately this was about two weeks into our trip, when we had driven through at least a dozen toll booths in the "EZ Pass" lanes, thinking we were good to go because "we had a transponder"! I come from Washington State, where our HOV transponders are always "on", and the only thing we have to change it to indicate if we are YES to HOV or NO to HOV. We don't have to "open" anything for the transponder to be read. So please make sure that your rental agents always tell people about having to "open" the transponders.

I reserved a specific vehicle and they couldn't find the keys. Changed to a van. Van was dirty, had scuffs and dents. Not what would have been preferred for a high end customer visit. Drop off...... Did not get a receipt at drop off and was just told to leave the keys in the vehicle.

Good customer service

Good value, easy pickup and return, courteous people at both ends of the trip

The truck was fine. I just didn't reserve one: I reserved a mid-size car. Then the staff tried to "upsell" me a luxury car where they should have given me one at the same price because it was their fault to begin with. So I took the truck. Horrible business model.

I reserved a standard SUV and what I got was a 4 wheel drive off road 4 Runner. 13,000 miles but it looked like it had 50,000 off road miles on it.

Easy pick up and drop off.

It would of been helpful to be told how the turnpikes worked in the state of Maine. Overall the experience was great. Returning the vehicle was fast and easy, thank you.

Fantastic hybrid minivan. Easy pickup. Friendly staff.

Once you drive onto the airport property, the signage for rental car PICKUP could be improved.

Maria, the customer service rep at Hertz was amazing, helping us get an much needed upgrade!

Amazing mileage in the Hyundai Elantra I was given.

Had a good edge that had electrical problems (no defrost on a rainy day and windows didn’t go down). The customer service staff handled it perfectly. Thank you!!

Wait time at the airport was an hour. However, the people behind the desk were friendly and courteous

You shouldn’t need a credit card to hire out a car. The website was misleading and a false advertisement as it did not make it aware this was necessary. In other countries a debit card would suffice

Service was excellent. Car was mislabeled and had to go in to clarify the black Escape I was supposed to get turned out to be a white Explorer. Service representative was great. Very professional and personable. Service man in the garage was great was helpful too when trying to figure the car variances. Car had Fla plates and was scratched on the rear bumper. Had remnants of dog hair, anf food especially behind the drivers seat. I had the seat all the way forward so it was very visible in the back seat. Steering wheel was sticky. Car ran great though.

First car had less than half a tank of gas, and multiple warning lights (tire pressure low, needs oil change…). Second car was dirty- something spilled in back seat, previous renter papers, something spilled on dash-white…At over $100 a day, for a week, nobody checks these cars out?

Arriving to Portland on Saturday around noon, the wait till I got my car was over an hour or more. The return was excellent.