Cheap Car Rentals in The Mall - East End, Washington, D.C.

I arrived to my scheduled pick up and Hertz was closed, with no instruction of where I was supposed to go to get my car. I called and cancelled, and rented a car on site with enterprise.

Good car. Easy process. Very reasonable price. Only challenge was find switch for headlights

Arrived half an hour early, only to find out that there were 0 cars available (despite having reserved a week in advance) and there were 6 people ahead of me on the wait list and it could be hours before a car was available. The worker just shrugged and said too bad and was overall super unhelpful. My friend had a negative experience at this hertz before and I should have taken note. Fortunately the Avis booth next to Hertz had cars available. It was also an ordeal to actually get my reservation canceled through Hertz.

I never got to rent a car with Thrifty. My booking was for collection in Washington DC in a central city location, when I got there a security guard informed me the Thrifty office had been closed for over a year. I called the help desk and the customer service agent on the phone said “our system says that office is still open, but I can see on google maps it shows ‘Permanently closed’… maybe go to the airport and see if they can help?” Which is pretty shocking from a corporate help desk. When I arrived at the airport they couldn’t help me and couldn’t hire me a car. So I went to Dollar instead. Would not recommend.