Cheap Car Rentals in Downtown, Columbus

Very fast and convenient. Everyone was friendly during the entire process.

The customer service rep was extraordinary!!!! She was polite, kind, happy, chatty and had a great smile. She made the whole experience excellent. When going out to get the car, the gentleman helped us find the right car and made sure we didn’t have to walk far being that my dad is disabled.

everything went very smoothly

The counter agent was friendly, quick and a pleasure dealing with. The car choices were good and I didn’t feel like I got the “bait and switch” treatment I have received from others before.

The customer service is outstanding

Very unrealistic policies with respect to the use of credit cards. I got a new credit card which I had forgotten to call and activate the card. While at the Alamo counter in Columbus, the card after swipe did not go through. The bank immediately sent me a text and requested I call to activate the card. I showed the text to the Alamo staff and said I was calling to activate the card and will let her swipe the card once more. She bluntly refused, and I could not have the car. A complete mess of my entire plan. While we can understand the emphasis on the use of credit cards for car rentals, however, the company should be pragmatic to serve its clients better. Thank you

Better description of exactly what auto is available, other than that, good job

The wait was long picking up…..drop off was easy

Easy pick up & drop off. Agents very pleasant & accommodating. Vehicle perfect for our needs.

Your company charged me way too much

EXCELLENT-NOTHING

The worsed car hire I’ve ever come across, plane was 30 mins late no one on the desk when we arrived on a Saturday evening 8.30pm so was stuck at the airport with not a clue what to do, a bus driver came to our rescue, by taking us to a nearby hotel. With the extra cost of over 300 dollars which wasn’t in our budget but had to be paid, unless I’m desperate I won’t be using Hertz again when we travel. The car was fine once we got it and no discount for getting it a day later ☹️

The gentleman that processed the rental return was friendly and professional. A good guy.

Great service, nice location. The car had Steering drift to the left, and I could never get the cruise control to work. Bluetooth to the phone was inconsistent; sometimes it worked, other times it didn’t. Not major issues but the steering issue could have been a safety issue.

Went smoothly. Car was clean and ready at pickup.

Would be nice if they could give you a brief run down, other than here are the keys

The pickup was a little slow because only one person was working. But the drop off was very easy.

Quick and easy

Couldn’t pick it up with out a credit card

Customer services was top notch. Andrea from National was great - very friendly and gave her business card in the event anything went wrong. Pick up and drop off were both easy and enjoyable.

Much better price than other vendors.