Liked nothing. Customer service was completely unacceptable and unprofessional. Rental car was nothing like I reserved 4 months prior but had a family vacation the next day so nothing I could do. Vehicle I did take smelled and was not cleaned on the outside and worse on the inside. Manager should not be associated w/ company. All around, the worst customer experience of my life. I will never use Enterprise nor Kayak again! Completely missed the mark here.
9.2
Wonderful|Nov 2020
The tahoe we reserved was not available. The assistant manager Chris offered us a minivan for much less than the tahoe. It worked great for our trip.
The windshield was not clean. Had smears on it
10.0
Wonderful|Jul 2019
The staff was friendly and helpful. It was easy to drop off even after hours!
Nothing.
10.0
Wonderful|Jun 2019
Yes
6.0
Okay|Feb 2019
Staff was awesome!
I had issues with my rental, but Gwen I returned it I received a discount.
1 out of 4
Enterprise Rent-A-Car Locations in Victorian Village
Avis had no cars available. The reservation I made through Kayak was considered a request only. I was called one hour before the scheduled pick up time and the Avis car rental person notified me they had nothing to rent to me. I was left stranded. Thanks Avis and Kayak! #winning
8.0
Very Good|Jul 2022
I selected this particular Avis location to rent from because Kayak indicated that the truck I wanted was at that location...but when I got to the office the next day to pick it up, they said that they don't have any trucks! They put me into an SUV which turned out to be big enough for my needs but could have been a disaster.
10.0
Wonderful|Jan 2022
Great job
9.6
Wonderful|Nov 2016
Everything worked out very sell. The total price just seemed a bit high to me.
Never rent from these clowns! The description says CMH but they’re not at the airport - far from it. Waste of time, money and energy. Pay the extra $5 and get a real rental company!
2.0
Poor|Jun 2022
Can’t remember a time when i was treated so poorly, so unprofessionally. Though i had confirmed reservations , there were no cars available when i arrived. The agent at the counter would not even make eye contact, just continually repeated they had no cars. They made no attempt to notify me of the situation nor explain situation. I will not use Budget, or Kayak again.
10.0
Wonderful|May 2022
Was upgraded to larger vehicle as were no other cars available
2.0
Poor|Mar 2022
"Upgraded" to a full sized suv from a mid size bc they didn't have what I booked. I clocked 3200+ miles and cost me an extra $189.05 in fuel. How is that my fault... poor customer service. Weren't will to listen to my concerns.
2.0
Poor|Feb 2022
Check out is hard complicated
2.0
Poor|Oct 2021
Poor service, dirty car, no mask wearing staff, hidden fees
Out of all the car rental companies in Victorian Village, ENTERPRISE (10.0/10) is the best rated by our users.
The length of time you can book a rental for is subject to the inventory of the supplier. When renting a vehicle from Victorian Village it should be possible to rent a car for a whole month if needed.
Car hire at popular airports near Victorian Village