Cheap Car Rentals in Groton-New London Airport

Great price and excellent service

Took a bit of time on line but think that was due to our UK postcode. Man in store very helpful.

Made a reservation for a car to transport my 80 year old mother who, while undergoing cancer treatments, fell and broke her femur. She had recovered and we needed a large sedan so she could easily get in and out. Called day before and confirmed with agent that we were all set with a sedan. Showed up for pick up and they said the only vehicle left was a large SUV that my Mom couldn’t possibly get up into. Asked the agent what she recommended I do and she provide no assistance. No offer to call around and check inventory at other locations. Nothing. Just a poor attitude. No empathy at all for my situation. Conclusion: rent with Hertz and that’s all you’ll get…a whole lot of HURTS!!!

we got the chevy spark as a Manager's Special! I would hate to see the Manager's "Not" special what an awful car and unfortunately a smokers car! It stank us out all the way to Bradley!

The car was too small for what we needed it for. It was dangerous on the highway because of its size the large trucks couldn’t see us and we were afraid for our safety. We tried to upgrade the car to get something bigger at a different location and were told they couldn’t help us and that it wasn’t their problem. There were no other cars available to rent In our area so we couldn’t cancel our rental and get something to else. When we called for help we were told to us the app which didn’t work and the app told us to call a rental location for help. Absolutely awful experience and we will never rent from Hertz again. If Hertz continues to treat their customers like this they will go out of business. Very disappointed.