Cheap Car Rentals in West Side, Long Beach

Would not pickup even though I thought that was their thing and would have been nice to know I had to have a credit card and not a debit card. Had to leave and go to Avis. They got me right in a vehicle! Thanks, Avis!

The people at Enterprise were very customer focused. I will rent there again, 5 stars for Tatiana!

The only negative was that when I called the pickup location to notify them that we were running late, they didn’t answer the phone and when I called back 10 mins later I was put on hold for over 20 mins before a human ever came on the line. Once arriving for the actual pickup though, it was very quick, efficient and friendly.

Didnt have the car class or type I reserved. Forced me into an old, loud, dirty 2 doors clunker. Staff was rude and obnoxious. Didnt want to rent me other available cars, being an Avis president club member is useless, unlike at Hertz.

I wasn't able to get this car at all! Kayak booked it and yet Avis called me the night before we were due to leave to tell us they don't allow "one way rentals". (Where you get the car in 1 location and return it in another). Thank goodness they called, but when I went to rebook another car at that late notice, it was going to cost $1,200! We wound up driving instead which was a huge hassle and changed our entire trip... negatively. Kayak needs to fix this!