Pick up was great and has no issues, as I always expect from this company.
While dropping off, the attending associate was rude and unprofessional.
5.2
Fair|Oct 2020
He tried to play by ear and not specific in terms of added tax and final amount. My rental said "tax included", so I didn't get it. He added more than 40% extra in taxes, even 10% extra for the Hotel Sheraton.
Kayak should not advertise "all tax included" when it is not true.
Nothing at all There not profesionalism at all, in the wedside said a price and when I got there to pick the car was a drama and bullshit There wasn't explanation about how everything work. At the time to return the car a nother problem they dnt even return my money back
Everything
4.4
Mediocre|Oct 2016
I didn't Like it because of the hidden Charges i Paid , i end up Paying twice thw amount at the end, with this happening really took alot of Pleasure out my Vacation, Only wish i can get a exact amount before i Pay is how i would like this to be handle, un foretunately, for me it did not happen" in the Future i PLAN To shop around More to avoid the hidden Cost" Yes i'm Pissed" LF Frm Florida
2.0
Poor|Oct 2016
First of all is not "Economy Rent a Car" but "Amer Rent A Car" so you can not found them. When I booked the vehicle was KIA Picanto,14 days was 190 USD but when I came price was 700 USD with full insurance or 350 half insurance...ok...but nobody told me that....same old story...190 USD is bite then you do not have a choice...:(
2.0
Poor|Sep 2016
It's disgusting! They charge you 65% more after setting up a reservation online. "Economy Rent a Car" Av. Independencia No. 1065 Zona Universitaria Dn Santo Domingo, Dominican Republic is screwing up people. I DO NOT RECOMMEND THIS INSTITUTION TO TO ANYBODY..
10.0
Wonderful|Sep 2016
Convenient location for picking and dropping off plus good selection of new cars.
7.2
Good|Aug 2016
The new car I was given on the following day
At my arrival the car that was reserved was not available until the next day,so I had to go back to the airport and make the exchange from the car that I was given when I arrived which was too small and very worn-out