Cheap Car Hire in Tampa International Airport, Tampa from AED 18

I was told no smoking in the vehicle, it would be a $250 fine. No problem, I don’t smoke. When we opened the vehicle’s doors the smell of stale cigarettes hit us immediately, and the upholstery was covered in cigarette burns. It was disgusting. I went up to the kiosk to complain and all they said was they’d make a note of it on my paperwork. I won’t be renting from them again.

Rental indicated that they had 24 hours service - they did not. When flight was rescheduled for next day and I called to tell them, they would not guarantee the car I had paid in advance for, or any car, would be available despite having reserved and paid in advance for a car for 4 days. Also said I that if i did get there the next day more than 12 hours past the original time the rental would not be valid because it would have already been canceled in their system and I would have to make a new reservation. This is even though i was calling to let them know my rescheduled flight was 24 after the original cancelled flight. They said they could not hold a car even though I had already paid and could not give me a refund for any portion of my money. I WILL NEVER RENT FROM THEM AGAIN and will make it my personal mission to let everyone I know what a terrible experience Europcar/Fox Rental Car was.

2 hour wait in line and then van wasn’t available. Fox upsells to larger vehicles because they don’t have reserved vehicle availability