Cheap Car Rentals in Tampa

Wasnt told the whole balance had to be available on a credit card even though I had it all in cash. So I couldn't rent the car.

The check-in line was a tad long and took a bit longer than others (ie Hertz/Budget), but the friendly staff and quality of car was well worth the minor delay!

Simple and easy rental car experience.

The rep at the counter, Allen, was very helpful and made extra effort to get a map for me to get back to the baggage claim area once I got the truck. He gave me a sticky note with numbers on it to give to the other rep in the booth to pickup the car. Once I got down there, she was quickly able to provide the keys and let me know where the car was. I asked her if she had any paperwork for me as I had not signed anything with Allen. She asked if he told me the computer was down, but he had not said anything about that. I felt very uncomfortable about leaving in the car without any paperwork and I had to get back to the airport to pick up my 92 yr old father in law. The car was very clean and he looked in the glove compartment and saw an insurance document. I called my husband who had made the reservations for the car in January and prepaid for the rental. Allen said there was a security deposit of $400.00 which he put on my credit card and added a basic insurance coverage on but it didn’t sound like I had a choice to not get that since I have my own full coverage from home. He said I would get $200 -$250.00 credited back once the car was returned. All of this was quick but did cause me some concern after hearing that someone claiming to be Hertz car rental was found to be renting stollen cars and I was just praying the whole time I had the car not to get pulled over and gave the car impounded and be without a car.!!! The computer system was still down when I returned the car but the rep was very helpful and she was able to verify timely return and the car was in good condition. My suggestion would be to consider having a paper backup set of documents available for car rental clients when the system is down. Your call system down not allow your clients to contact a person with concerns like this and the only communication option was to send an email, which my husband did the day I picked up the car but he hasn’t heard a response as yet. Our confirmation number for the rental was 9916664973. Thank you.

More options for car

The team that run the office were great!

I loved how simple, easy and affordable the process was. What could’ve been better? The location assigned to me on my reservation was different than the one that was showing in Enterprise’s system.

There were literally hundreds of people in line because other rental car companies were out of cars. Thrifty agents were pleasant despite the crush of people, and a difficult situation went well. Amazing.

Paid for “Corolla or similar” but pretty sure I got a smaller car. We made due but not sure I will use them again

Worst ever. No personnel at airport desk. Prepay customers ahead of me had been waiting 1.5 hrs with no sign of someone— a person took care of one client then disappeared. Had to book a car with a competitor on the spot and paid twice as much due to last minute booking. Thrifty never again.

The Hertz rental location manager did not have my vehicle ready and available for me at my scheduled time and then proceeded to blame my frustration on my being 30 minutes late past my scheduled pickup time, which was kind of an odd excuse for why my rental was not ready or available. An hour later, the rental vehicle arrived on the lot in horrible shape (dirty on the outside and a complete mess on the inside). The story from the store manager was that the vehicle needed an oil change and that's why it was not on the lot. So, I drove away in my filthy late vehicle that I had prepaid for about 3 weeks prior. The most intriguing part of my Hertz rental experience was when the Hertz rental location manager arrived at my home un-announced and un-invited about 2 hours after I picked up the rental vehicle and told me it was an emergency that the prior renter had left something inside the vehicle. I was flustered not only at the fact that this manager had decided to show up without my knowledge or consent, but also because I was still working and on a phone call so I wanted to just make him leave. At this point, my children had already put some of their bags into the rental vehicle as we were about to depart on our road trip within the next hour. So, as I allowed the Hertz manager to search for this mystery item I noticed that he was being extremely guarded and not sharing what he was looking for. I understood why when he located the item and tried to hide it from me... It was a GUN. A pistol inside the rental vehicle right next to where my kids would be sitting. I was so amazingly upset, angry, frustrated and utterly dumbfounded that I just wanted him to leave. I reported all of this experience and information to Hertz and I am still awaiting an apology, a confirmation, some form of compensatory value but most importantly an explanation as to how this happened and how they will ensure that it never happens again!! I have contacted Hertz multiple times through social media, by phone, by email, but every response has been "we are looking into it". Unless something unexpected happens, I fully expect to ignore me unless legally forced to do something. I would probably try and avoid a company like this - especially because they are just coming off of a massive lawsuit settlement where they falsely claimed renters had stolen their rental vehicles and had them arrested!! What a great company! Avoid Hertz. You'll be happier.

The car pick up and drop off experience was smooth but Hertz charged me multiple extra charges (including a charge double the entire cost of the car rental and the cost of the toll when I had paid the toll in cash and intentionally declined the toll pass) that I had to call them about after my trip, which was time consuming and annoying.

I thought I was renting a budget rental car at the Tampa international airport! Waited in line for 45minutes and was told that I was at the wrong location and they could not match the price ! I was directed take a Uber to the other budget location and while in route the location closed at 1:45pm so no rental car ! I will never rent from budget or go thru kayak again !!! Total waste of my time and nearly ruined my vacation!!!!

Would love to here from a manager on how this rental that didn't even happen, how budget could rent a car from tampa airport 25 miles away expect me to get there. After waiting 45 minutes in line at airport to then be told I didn't have a car to be picked up it was at this location and no help offered from counter to assist no longer a budget customer. Wow with customer service feel free to contact me 5183698419 Bill

Car said it was full however it was not. Then at dropoff they said we didn’t fuel when we did.

My flight was delayed from Eugene to Denver so I missed my connecting flight which made me late getting to Tampa. When I got to Ace to pickup my car I was told they gave my economy car to someone else. I was not instructed when reserving the car that I needed to call if my plane was delayed otherwise I would have. I also overheard the agent tell someone else they overbooked themselves. She wasn't very sympathetic with my situation. Then I was told they could give me a Toyota RAV but when I went to pickup my vehicle they tried to give me a large minivan. This was not acceptable so I advised the man helping me to please find me another car. I was then given a Nissan Kicks. On top of all this I was charged an extra 10 bucks a day plus tax for the rental fees. I was expecting to pay roughly $465 but ended up paying $610. I am not confident to use ACE in the future.

Toyota cross has adaptive cruise control which is great for the freeway.

All was good. We got in earlier than expected so had to wait 2 hrs for our car as they had no cars available unless we paid for an upgrade. So we waited. And got the car we ordered. It was my mistake. We did get the car 45 min earlier than we booked for.

Kayak states fee cancellation, not the case. Stood in line over 1 hour to rent a car and their systems were down along with cars not available. I left the line and Uber Ed to my destination

Pickup was slow as all car keys seem to be thrown in one big drawer, with no organization. I inquired about the delay and was told there are a lot of cars in their compound. My car with filthy inside and out. The bugs on the windshield seem to have been there for weeks. I asked about car cleanliness and was told it was clean yesterday. I said NOT today. I was told it would be 45 minutes before someone could clean it. I took it filthy instead. The windshield washer had no fluid. Drop off was quick and easy.

This is one of the best car rental places I have been to. Professional staff that made the pickup and return easy. Easy to get to this location also. For some reason also cheaper than the other locations.