Cheap Car Rentals in Turnagain, Anchorage

Staff very helpful and pleasant when I had a question.

Costs are not fair or realistic!!

Clean, fast, professional

The car smelled like fish

Some time after exiting the rental facility the check engine light for oil service needed came on which was frustrating given the amount of mileage we anticipated driving. The comfort of a Toyota 4Runner is average at best. The seats are very rigid and overall comfort significantly decreases the perceived value of renting it.

It was a complete disaster and the manager refused to chat with me.

I arrived Saturday around noon and there was only one person in line in front of me. I had a very friendly person at the counter. He did tell me they do not accept the 3rd party insurance I had purchased through Allianz but they took the name of my regular car insurance to use instead. This was fine for me but could be a problem for someone who doesn’t have car insurance back home. When I went to get my car instead of being a small Chevy spark hatchback I had reserved it was a ginormous SUV. I went back to the desk and they weren’t able to give me a small economy but they gave me a brand new 2022 Toyota RAV4 hybrid. I was in Alaska for the weekend but had rented a compact since it was what I could afford. It was great to have the RAV4. Upon return check out took about 1 minute and was easy. Overall, I had a decent experience and lucked out on the economy cars being overbooked :)

Good service. Keep it up.

Pick up counter service was terrible!!!!! One person on the desk took 1 1/2 hrs. to get car and I was 5th person in line with another 10-15 people in line behind me!!! Car was good all other services where acceptable.

The car was in great condition, and the pickup and drop off were very smooth. I would definitely rent from them again.

Quick, easy, great quality

Easy check-in and return

Staff was very friendly. Had to change to a larger vehicle to hold luggage for 6. Cost of renting minivan for 13 days increased to $3600. This seems very excessive!

Everything was as promised.

Clean the car before renting it, stuff in cup holders from and back, soda can in trunk, food prints on front seat, foot marks on dash are several places, inside of driving window film so bad had a hard time seeing out of it. Very disappointed when my riders said there are half full cups back here. Front seat rider asked for a wet rag to wipe down the seat and dash area.

Didn’t get what we ordered. Waited two hours to change to something we didn’t ordered. When drop off the cat the rental record were totally wrong with other renters name and credit card. Took a long time to fix that and still got charged more than what we agreed to at the end. Need to talk to someone when get back home to take care of this.

Everything great except that the type of vehicle we reserved (full size car) was not available when we arrived so a different vehicle (a small SUV) was substituted.

This is another example of the miscommunication that goes on here with the Kayak website!!!!!! I RENTED MY CAR THROUGH ENTERPRISE!!!!! YOU ARE ASKING ME TO GIVE A REVIEW FOR HERTZ CAR RENTAL!!!!!! REALLY

The agent that we worked with at the desk was friendly and did upsell us from a Chevy Spark to an VW Atlas SUV and did let us know that there would be a $60 price difference per day. We accepted that and accepted his initial final charge. He did NOT tell us the check out process with the car upon leaving the airport and no one was working at the booth for check out when we were leaving and we already were running late because the process took longer than it should have. The tank was only half full when we got the car and the car did not have America USB chargers for our phones (only micro USB). Again, had we known this, we would have not taken that car but again...there was no one working the booth and we had to be to our next appointment. Upon returning the car, the woman checking us is was not friendly or accommodating. Then, when we asked her for a copy of the checkout report after she told us "everything looks good, you are free to go" she let us know that someone would email us a copy along with a receipt. Well, we have not received a check in report or an itemized receipt and we were charged way more than we were had initially been told. We were already being price gouged for a three day car rental and now we have additional charges that we were not expecting. The whole process added stress to our trip and now is causing a massive headache after the fact.