Cheap Car Rentals in Turnagain, Anchorage

Too much money for a rental…one week car rental cost more than the cruise

Staff very helpful and pleasant when I had a question.

Easy pick up and drop off.

It was great

We arrived after the specified pick up time but the car was not ready , we waited for around 90 mins before it was. The server at Avis seemed indifferent to the situation. NOT my idea of customer service

Great fast no problems

Some time after exiting the rental facility the check engine light for oil service needed came on which was frustrating given the amount of mileage we anticipated driving. The comfort of a Toyota 4Runner is average at best. The seats are very rigid and overall comfort significantly decreases the perceived value of renting it.

It was a complete disaster and the manager refused to chat with me.

every aspect of the rental was very easy. thank you.

Good service. Keep it up.

Pick up counter service was terrible!!!!! One person on the desk took 1 1/2 hrs. to get car and I was 5th person in line with another 10-15 people in line behind me!!! Car was good all other services where acceptable.

I did have to buy additional windshield washer fluid but was compensated for it. That time of year an extra bottle in the trunk would have helped. The service was excellent and friendly. The return crew was there early in the morning which helped make the flight.

Quick, easy, great quality

Easy check-in and return

The young man at the counter greeted me so promptly I wasn’t sure he was talking to me. He was very efficient and courteous, friendly, smiling, engaging, knowledgeable. What more could you want?!? The DOLLAR sign in the garage is difficult to find. I asked another agent while looking and she told me DOLLAR car were on another floor. NOT! They need better signage in the Anchorage facility.

I like the car but it was smelly with cigarettes smoke. The previous renters smoke inside and didn’t clean it thoroughly for the next renter. Also, the staff at the front desk did not do anything to help me to rent the vehicle. I only have a debit card and a local and he refused to help me until I asked for his supervisor who helped me rent the car.

Great service easy to drop off!

All employees encountered were very cordial and accommodating. A vehicle swap was required due to tire low pressure and the swap was accomplished with minimum waiting as well as very helpful employees again.

This is another example of the miscommunication that goes on here with the Kayak website!!!!!! I RENTED MY CAR THROUGH ENTERPRISE!!!!! YOU ARE ASKING ME TO GIVE A REVIEW FOR HERTZ CAR RENTAL!!!!!! REALLY

The agent that we worked with at the desk was friendly and did upsell us from a Chevy Spark to an VW Atlas SUV and did let us know that there would be a $60 price difference per day. We accepted that and accepted his initial final charge. He did NOT tell us the check out process with the car upon leaving the airport and no one was working at the booth for check out when we were leaving and we already were running late because the process took longer than it should have. The tank was only half full when we got the car and the car did not have America USB chargers for our phones (only micro USB). Again, had we known this, we would have not taken that car but again...there was no one working the booth and we had to be to our next appointment. Upon returning the car, the woman checking us is was not friendly or accommodating. Then, when we asked her for a copy of the checkout report after she told us "everything looks good, you are free to go" she let us know that someone would email us a copy along with a receipt. Well, we have not received a check in report or an itemized receipt and we were charged way more than we were had initially been told. We were already being price gouged for a three day car rental and now we have additional charges that we were not expecting. The whole process added stress to our trip and now is causing a massive headache after the fact.