Cheap Car Rentals in Evansville Dress Regional Airport

Everything was easy!

Quality of car disappointing. Very small

I can’t stand or walk far. Kenzie had me sit while she got everything ready. I signed my papers and she got a car and brought it up to the door for me. The first car was a bit tall (I’m 4’10” and have bad joints). She then found a RAV 4, that had just come in, and it worked fine for me. She also was there when I returned my car and she told me to drive it up to where I picked it up, so I wouldn’t have to walk so far. She is a real asset to your organization. The previous night I arrived at 9:00 to pick up a car from Alamo and though promised a small SUV all they had was a Sequoia and a large truck, both too tall for me to get into. I cancelled their order as the person at the desk said that’s all they had (and didn’t seem to care that I have requested a RAV4 or similar and was told one would be there for me when I arrived). I called up Enterprise, after going to my hotel, and they had what I needed. We took the shuttle from the hotel the next t morning and Kenzie took care of me. You should give Kenzie at the Enterprise EVV desk a raise. She was wonderful.

I did not have any problems with enterprise

Evansville was good. New Orleans airport was bad.

No available cars

Everything was great until the car return. The location was inside a mall, and difficult to find. I was frustrated trying to get a local agent on the phone to help me return the car properly. There should be some explicit written instructions for this unusual office address. Once I found it, the agents were helpful and efficient!

Our flight was cancelled and we worried that we wouldn't be able to pick up our rental car as we would arrive after the branch had closed at 7. We called and the first person we spoke to was not helpful and basically said we were out of luck because they close at 7. We called again (possibly a different number?), and this person was extremely helpful. She explained that she would leave the keys and contract in a secure area for us to pick up after hours. When we arrived at the airport, she had stayed late to make sure that we and others arriving late due to the cancelled flight were taken care of. I wish I knew her name so I could recommend her for some kind of commendation. She really turned our trip around and saved us a lot of trouble.

Waited forever for counter to process rental contract. Then walked to pickup area and car wasn’t even there. I had to go back to counter and wait in line again for 30 minutes to get another car. I made sure car was in lot. I had to leave car to get a ride back to pickup rental. When I returned to pick car up I started the car and it had low washer fluid warning and car network down check immediately warning. I walked back in to rental counter. There was 5 people in line. I waited 45 minutes only move up 2 people. I walked to enterprise and had a car rented in 15 minutes. I then got back in line behind to same to people and waited another 30 minutes. I told the counter person I wanted a full refund due to car issues and wait time. I was told they can’t refund I had to call customer service. I called customer service and had to argue with because they said the car had moved when it did not. They refunded most of my money $62 wasn’t refunded but it’s not worth calling again and I lost the insurance money I paid to the site $66. This was the worst experience I’ve ever had renting a vehicle.

Wanted to charge me $85 to use the car for 3 more hours.

I like the ride, and the ease of pickup & returning of the rental car. But I didn’t like the fact that the remote key only made sound but NO LIGHT on the headlights when clicked to close/open. Bcuz of that I made a mistake and first entered the wrong car, parked beside the assigned car, and eventually forgot one of my luggages in the wrong car after moving to the right car. And till now, I lost that luggage. -Albert Izobo (934-444-6626)