Even though it was on a National holiday weekend, the Budget folks got us all through the throng and into a car very quickly.
I called thousands of times all available numbers to make changes to the reservation and was impossible. It was a recording stating that they were not accepting phone calls. I ended up NOT picking the car up
We got run flat twice and had to call AA service 3 times on the road during our 3 days trip. It was horrible service ever because AVIS didn't maintain rental car properly. The service was overdue and the alert has been on during the trip
Scheduled to pick up at 8, staff rolled into office at 8:45 and we eventually got car at 9:45, by the time we left the rental traffic was built up, whole day was a rush and had to cancel a bunch of stuff