Cheap Car Hire in Ealing, London from AED 146

Easirent at Heathrow is based in a container in the corner of a parking lot. No direct pick up from Terminals, you have to catch a hotel hopping bus. Also, cost advertised is only the car rental. Insurance and damage waiver coverage are extras which really ramps up the price. They may be backed by Fiat (they say) and operate through Pricecom (an American outfit) but their set up is second rate, although in the end the car we had was good, met our needs but was overpriced.

not happy with kayak as no customer care to talk to, cant make changes, not value for money

Liked the car but didn’t realize it came with only 100 miles/day. So I had to upgrade which doubled the price. Took over an hour to find the bus and get to their off airport site. Two hour waiting in a queue with just one person checking everyone in. Felt so bad for couple in front of me who were going to miss their cruise do to horrible delay. On return the bus only came once an hour to return to Terminal 5! Never renting from them again!

Windscreen washer had been filled with water and remained frozen for my entire visit

Didn't have any problems with the hire and the staff were very friendly and accommodating.

Like having a known company. Have rented from other companies where I had to go to some little office well off site. Hertz rental location was easy to find, clean and well staffed. I knew that I could return the car after office hours and find someone there to return the car to. Their choice of car options was also important. Finally they offered a generous mileage allowance - 700 miles for 7 days.

Taking the Delivery was really pathetic and the staff was really rude. Drop in facilities was super easy efficient and comfortable.

Too many hidden fees/charges. 35 per day sounds good until all fees/charges/taxes are added. Renters need all fees included upfront

Booked a car for driving in London with the given price appearing in dollars. However, the bill from Budget was nearly the same amount in pounds sterling, an unexpected/unwelcome increase in price.

The car booked was the Peugeot 2008 but I was given the Hyundai Exceed which was lower and caused a lot of discomfort while driving, the indicators for the tires lights up for no apparent reason which again caused me to be concerned throughout the journey I had called for an expert to checked on the tyre but It seems to have no problem but I still need to pay for the call this made me unhappy. The other features of the car such as USB ports and the screen which was supposed to be connected to my iPhone were also non usable. I took full insurance on rental car just to be given such a poor service.

Absolutely awful. £200 in hidden charges on pick up. Site in the middle of nowhere with buses only operating once an hour and not between 1200-1400 creating captive clientele. No bathrooms on site. Unhelpful staff. Worst rental I’ve ever paid for.

The pick up process was way too long… The instructions for shuttles were clear… I would have preferred pick in g up my car at the airport…

I couldn't get a hold of the company before traveling to make amendments to the booking. I called Kayak and tried to call Ace and the name of the company was something else entirely. Kayak said to visit their kiosk when I got to Heathrow, there was no kiosk at Heathrow. No phone number would connect me to a human and in the end I showed up to pick up the time I wanted to change it to and they were very accommodating. Shame about the runabout in the lead up.

They didn't accept the insurance on my credit card so the car cost a lot more than I had planned for. The car they gave me had worn through the brake pads and you could hear the rotors rubbing when you braked. I was staying 200 miles away from the rental place so was hard to bring the car back for a replacement. I am upset that they provided me with a car, that I drove my children around in, that was not fit for purpose. To add to this the person at the desk when I returned the car was not polite, barely talked and was not too apologetic about the state of the vehicle. Will never use again or recommend to anyone!

We waited forever for a shuttle bus and when it turned up, it had room for 2 people. There were about 8 people in front of us and 7 in our party with 3 little kids. We'd just got off an 8hr overnight flight and the kids were cranky. The party in front of us let us go before them on the 3rd shuttle to show up, but that could only fit 3 people. It took forever to get our whole group to the actual Avis location, over several shuttle busses. The desk was really busy and my pre-booking took forever to process. Not the slickest operation, but the car was new & clean and ready for us. Price was ok, vehicle great, process poor.