IN SPITE OF BOOKING 4-5 WEEKS AGO, THEY DID NOT HAVE A CAR READY & WE HAD TO WAIT ALMOST 90 MINS FOR ANOTHER CAR TO BE AVAILABLE ! THAT CAR HAD A CRACK IN THE FRONT TYRE - WHICH BURST & WE HAD TO SPEND MONEY ON FIXING THAT ! AFTER MANY EMAILS- SIXT HAS FINALLY REFUNDED THAT MONEY TO ME !!