Cheap Car Rentals in Memphis Airport

The pickup and drop off process are extremely easy. The vehicle I rented left some to be desired. It smelled funny and the dash and infotainment center were not clean. Otherwise, it was a great experience.

Confort, customer service was nice at the Memphis airport

Staff was very pleasant and efficient. Was upgraded without hesitation due to vehicle availability at time of arrival.

Final charge was double original quote because of different fees.

In Memphis when we picked up our car there was only 1 person behind counter and 13 people waiting in line. Our wait was over 30 minutes to get our rental. The agent was very nice. Easy return also.

Nice prompt professional service

Fred at the Budget Rental car was awesome. Excellent customer service, friendliness, new his products available, helped with kid seats, everything. I will use Kayak again because of Fred at the Budget office at Memphis Airport. Thank you, Will Koberg

When I arrived, one person was available to assist. She instructed me to wait for someone else. Then she asked for my drivers license and started the process. She kept her window closed, requiring me to speak from an open window at the other end of the booth. When the second attendant appeared, I moved down and spoke through the glass that she opened briefly. Next, I was ask to quickly fill out documents and handed the keys and my receipt. I located the car and noted scratches on it. To avoid responsibility, I ask for a pre- inspection document noting the damage. She said that she forgot to tell me I could address that with the attendant on the way out. In sum, the communication was not acceptable. When I returned the car, there were at least 20 parked in front of my car. There was no attendant to check me in, provide a post inspection clearance, and confirm the car had a full tank of gas. Somewhere signs posted to leave the keys in the car, but I did not see one when I drove in. So, I walked to the booth and waited in line for at least 10-15 minutes to inquire about the return protocol, but I had to wait as the attendant had to let two people out with rental cars. She then told me I had to leave keys and that the vehicle would be checked in later. This disconcerting given the liability you assume in renting a car. So in sum, this was a mediocre experience at best. This location needs more people with communication skills who prioritize customer service.

Pickup up was slow, vehicle wasn’t ready 1st vehicle given window cracked and huge nail in vehicle so they filled the air up to the max returned, 2nd vehicle no oil change returned, 3rd vehicle manger stated that due to their fault and additional discount was added and I still had to pay over a $100 just in airport fees that weren’t included in my rental. Never using this service again.

Car wasn’t full of gas. Only had one persons working the counter so we waited an hour. Car was half cleaned. Car had damages on it.

Dirty interior I had to clean. Rather expensive

Kayak, Priceline or whatever does not give drivers all information need before renting a vehicle online through them. They don't tell you that you have to have enough money left over on your credit card to cover a deposit at the counter had me thinking I didn't have to pay anything at pickup. So, I used my card again after I booked and didn't have exactly 200 dollars for my deposit there was no other way to pay couldn't use another major credit card or pay with cash as I tried everything they wouldn't give me a refund Hertz is the company I booked to use at pickup they tell me to ask Priceline for a refund back and then there is Priceline telling me to ask Herzt for my refund so I'm thinking this maybe a loss so for anyone out there don't believe them they just tell lies go straight to the company that you plan to use because these third party people ain't worth the names they call themselves

I picked a car up just before 1pm, drove 7 miles to a local BBQ place for lunch, and noticed a deep looking tear (more than 1/4 inch deep and 2 inches wide) in the outer wall of the tire when I came outside of the restaurant. Called the roadside assistance number at 2pm and they advised to bring it back since the car was still drivable. When I got back, they had me fill out an incident report, even though I’m certain by the looks of it that the tire had to be that way when I received it; I just couldn’t tell in a dark parking garage. I hit nothing on my way to the restaurant and with the direction I parked at the corner of the lot at the restaurant, nothing could have hit that tire. I noticed the tire issue less than an hour after receiving the car when I was actually out in the sunlight and tried to do the safe thing and bring it back. After filling out the report, I then get put behind about 10 other customers waiting on rentals, like I’m a brand new customer who just got there. Amongst these people was a woman who they gave my car I just brought back (now washed) WITH THE CUT TIRE. I pointed this out to the manager (wearing pajama pants) and she said that she didn’t know if that’s the same car because they have “a bunch of those”. I walked over and looked at the tire and it was indeed that same car that had the same slit in the tire. Bad enough to fill out an incident report with my findings, but not bad enough to give to someone else while I’m still waiting on a different vehicle? Hopefully the woman who got it after me does not get into an accident WHEN the tire blows out. After I finally got the 2nd rental car nearly 2 hours later, it reeked of weed and now my clothes smell like it. I wasn’t about to wait another 2 hours for a 3rd car though today. Now I need to try to get rid of this smell while it have clients with me this week. I know there’s a car shortage, I know there’s a labor shortage, but this was just pathetic with how much laziness this was handled with. All while the supervisor talked with her friends on her air pods. Prayers to the woman who got the cut tire that I originally was stuck with. I was only 90 mins late to my appointment this evening, but at least my “Cannabis Cruiser” for the week does not appear to have a cut tire that’s ready to go at any moment. Worst rental experience I’ve ever had, will probably ever have, and it’s not even close.

First problem, they tooked confirmed reservations, but didnt have cars available to rent. I had to wait four and a half hours for a vehicle. Second problem., I had the car 3 days not 4, but not get s refund or apology for any of the problems I wii never use this service again.

The ladies at the desk were nice. However, I had to wait almost an hour for my car. I’m not quite for sure why I needed a paid reservation if my car isn’t going to be ready. I will definitely consider other rental companies if I have to wait that long.

I was NOT impressed with the type vehicle and pick up process at the airport in Memphis, TN. I arrived at Dollar car rental at 5:30 pm on OCT 6, 2021, and found the pick up area closed with a sign posted to "pick up the to rental car at Hertz!" I stood in line at Hertz for nearly an hour waiting to pick up the rental car. Due to the volume of business at Hertz, there was nobody available to answer my questions about the functionality of the rental vehicle. The headlight visibility on the rental car (Ford Focus) was poor. Also, with Memphis, TN, being an extremely high crime area, I was very uncomfortable with driving a rental vehicle there for 3 weeks with Nevada license plates.

The. Rental dates were wrong so I didnt get a car when I needed it and I got charged for a car I never picked up a week later when I wasnt even in that state anymore.

Our flight was late arriving. Our car was given away/not available.

had to wait on car, because they was low staff, and customer service was terrible.

Booked with Thrifty via Priceline, and when I arrived at rental car kiosk at Memphis airport, I was surprised by the long line. After waiting about 35 mins with minimum movement, and seeing disgusted faces coming from kiosk, found out they oversold and had 0 cars available. Apparently they do this quite often, as after booking with another more trusted rental car company next door, they stated it happens all of the time. Was able to get a refund via Priceline, but Thrifty needs better organization. Disappointing.