Cheap Car Rentals in Southwest Portland, Portland

Quicker pickup when I tried to call on the phone.

Biggest issue was customer service. Received conflicting information, did not explain change in charges if modifications made, continued to add charges that should have been waived.

Absolutely TERRIBLE experience. I called Enterprise 3 days prior to travel and was told everything was confirmed. I was told on the phone there was a free shuttle from Portland airport to our pick up location (downtown Portland). There was no shuttle from airport once we arrived. We paid for a Lyft to our pick up location and arrived at 12:50 (50 minutes after our arranged pickup time due to looking for free shuttle at airport). When we arrived there was a sticky note on the door of our enterprise saying "Went to lunch be back at 1pm." We waited as until 2:15 until the manager of enterprise arrived. Once she arrived the manager told us she didn't have our phone number so she was unable to call us. The car she provided had completely bald tires and was unsafe to drive. The only other car available was a completely electric car that we were told would need 2.5 hours to reach full charge. We were already late for a wedding due to the late arrival of manager so we took the car which was unacceptable to us because we had a long road trip planned after our wedding through the rainforest and knew charging ports would not be available on our journey. We arrived late to our wedding and then again traveled to a local Enterprise the following day to exchange the car for gas powered car. The manager was very accommodating the following day however this did not make up for the awful experience. The car we were given for the remainder of our trip had many dings and scratches and also did not have full tread on the tires. Overall this was a terrible experience and I will not be using Priceline/Kayak or Enterprise in the future.

Hertz Pine Street location is in a very seedy area and I felt uncomfortable as a woman alone. Only 4 blocks walk to the metro train to the airport if you don't mind walking near homeless tent encampments on the sidewalks.

I requested car rental quotes for Portland PDX, KAYAK GAVE ME A QUOTE FROM THE DOWNTOWN HERTZ LOCATION. HAD TO CHANGE RENTAL COMPANIES AT THE AIRPORT AT CONSIDERABLE EXTRA COST.

No where near PDX airport. Had to retrieve own car from 7th floor/rooftop. Had to return own rental to 5th floor. Vehicle had maintenance message nearly whole trip. Then they charged an extra $97 for what? We refueled just before dropping off. I have surrendered Hertz Gold membership, never again! Kayak you should be ashamed for helping Hertz con customers. Possibly never use you again either.

I didn’t use budget. Please give me details on this I’m afraid there may be identity theft going on here. Thanks, May Leong Mleongde@hotmail.com

Was cheaper to rent directly here than to go from the airport - it was a really quick and efficient process and I'd definitely do it this way again.

The first rental car they gave me died in the middle of traffic. The experience of a tow truck arriving, driving an hour back to the rental location despite closer locations nearby, and getting a new rental car was horrible. The new rental car also had malfunctions. I am in the process of getting a refund. Their customer service needs much improvement, and they aren't returning my phone calls despite giving my name and number for a call back.