Cheap Car Rentals in Grandview Heights, West Palm Beach

Pick up very slow , two hours to get car.

We waited over 30 minutes for the shuttle from the airport to the Budget lot, making several calls to the phone numbers listed with no service. Eventually we paid the driver of a different rental company’s shuttle to take us to the budget lot. They’re insanely understaffed. When we dropped the car off we were charged for fuel even though we had filled the fuel and had proof of such. The line was about 30 customers deep so we couldn’t do anything about it without missing our flight back.

The world is growing tired of hearing: "we are sorry but we are short of staff."

This Hertz location was easy to deal with. My only comment would be if renting through Kayak, make sure you pay attention to where the pickup location is. My belief was I was picking up at the airport based on my search criteria. To my dismay I was told I had rented off the airport and had to take a taxi to the location.

Hertz changed my reservation without telling me. My weekly rate was $429. I extended my rental an extra week. When I dropped off the car, I was charged $1359.61. I am extremely disappointed with Hertz and Kayak.

Drop off was quick and easy, but the pick was long and tedious, and the lot attendants were very rude.

had a problem with the billing. Requested to speak to an administrator and still have not been contacted to voice my problem. daniel danmim@aol.com

Cancelled reservation

Car was very dirty.

The wait time was absurd. There was a dedicated person for the Avis Premiere / Membership line and there was no one using it. Meanwhile, there was one person doing all of the other rentals and the line was enormous. This was completely ridiculous.

Very strong smoke smell in car