The staff was very pleasant and were able to get me on the road quickly. I waited about 10 minutes after I checked in and they offered me a free upgrade to get me out the door. I ordered a small economy car and got a Chevy Colorado instead. The truck was great.
Drop off was kinda weird. I showed up and someone told me to drop my keys in the box and then someone would be with me to get things taken care of. So I dropped the keys and waited about 10 minutes before someone came over and told me I was good to go. We didn't inspect the vehicle at drop off like we did at pick up so that's a bit off putting since I won't be there to see the inspection. No telling what may come up.