Cheap Car Rentals in North Dallas, Dallas

We booked the flight and the car rental through Kayak one would think the rental car would be at the airport. Instead we had to Uber from the airport rental place to downtown Dallas. Then we had to pay extra to drop off at airport rental place. Other than that it would have been great. Wasted a lot of time and some money. I guess when you book one would think if I am flying into a place the website would pick the rental place close. I will look up address next time. Who knew!

I will never deal with them again.

Run while you can!!! The absolute worst business experience I have ever had in my life. I don’t care if they’re the only car left in Dallas (my situation) just start walking, you will thank me later.

Oil change warning in the car came on, and customer service told me to have the oil changed and be reimbursed. Drop-off agent told me I violated protocol and shouldn’t have changed the oil (and paid for it out of pocket), all while typing and not making eye contact. I was then threatened with the $450 cleaning fee - which I didn’t violate. I’ll never rent from Avis again. Terrible experience.

It's extremely inconvenient that they'll only rent if you have a credit card, and this isn't plastered all over the check out page. It's a stupid company that won't take cash on the table, because it's not a credit card. Charge more for non-credit transactions, fine, but to make me waste money on two Ubers just to be told 'sorry, it's in our TOS that you can't rent without a credit card', with no obvious mention of this during checkout is absurd.

They did not have a car for my reservation at noon. Was told they likely would within 30 min so I suggested I go to lunch then come back. When I returned was told it could be another hour, but they could not guarantee it, it might be longer because some other employee needed to go to lunch, and blah blah blah. So did not rent a car.

They did not have a car for me, even after renting the car online on May 31st. I was given a number to call and they searched the other locations and they "had" some at DFW International airport. Once I arrived to the airport I was greeted by a rude employee behind the counter that told me that even if they had a car to give me that it would be a price increase. I told them that just a few hours before I spoke with someone and they were to note my reservation that the cost was to stay the same and all I was doing was picking up at a location that showed cars available. When departing the location there were a line of unhappy guests in the same problem as I was in. I ended up having to search and found a rental but it was with a different company.

The Preston Rd location in Dallas did a great job and in a timely manner!!

My rental pickup was at 12 noon & they were closed when I got there. Why have a pickup scheduled for the time that u close? Makes no sense