I had manger name Philip help me to solve my problem cuz I had trouble getting the car at first location!! Thanks
I think we should have car availability if we have confirmation I did have confirmation so I made plans anyways I did have someone help !!!
10.0
Wonderful|Nov 2018
That I was able to call, the office with questions and although they were short staffed they were able to assist me properly.
8.8
Very Good|May 2017
Car smelled smokey and stale.
6.8
Okay|Feb 2017
The staff was ok
There was no gas in the car. So i had to wait for the staff to take the car to the gas station. Also they were trying to charge by the hour instead of by the day. So they were trying to charge me more than what was promised when i booked online. And even though i dropped the car off at night the clock is still ticking until noon today. Since they dont open until noon
10.0
Wonderful|Jan 2017
Clerk, service, car.
10.0
Wonderful|Nov 2016
the price, the performance of the vehicle and the cleanness and the warm and friendly personality of the workers. the overall method in which the transaction was handle.
The young lady that inspected the car with me before I drove off was very polite, approachable, and had a good sense of humor.
The vehicle smelled like weed and that was terrible! I smelled like it when I walked back into my office at work. I had to clean that car out to get the smell out of it myself. After I cleaned it, it smelled a little better but not very much.
2.0
Poor|Jan 2021
The car was filthy and it smell like smoke.
The car could have been clean and inspected before I picked it up
No full size available even though I reserved full size. Only vehicles available were full size pickups so I went to Avis and never used Hertz. Horrible customer service!
Actually having vehicles available.
4.8
Mediocre|May 2019
Not much to like. No AC in the rental facility and had to wait 40 minutes for an attendant. Car wasn’t ready. Attendant was nice once he arrived.
Everything. No one was present during pickup or drop off. I had to leave the keys with someone who didn’t work in rentals. They said they didn’t know what I should do.
BUDGET is currently rated 10.0/10 by our users, making it the best rental car company in Eldridge / West Oaks, Houston.
Typically, how long you can rent a car for depends on the inventory of the supplier. For Eldridge / West Oaks however, it is certainly possible to rent a car for an entire month.
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