Cheap Car Rentals in New Aurora, New Orleans

mess of an outfit. never again.

drop off was on the 4th or 5th floor of the parking garage. I didn't catch that but the wife did luckily

Hertz agents Brandon and Chad were great.

The was no car available to rent

The Budget online system directed us to a location that had zero cars. We had to go with all of our luggage to second location. Our order confirmed by credit card was for a convertible Mustang or similar. The second location doesn't have any convertible cars at all. Because of Budget we wasted 3 hours. They offered us only one uncomfortable car, which was not even washed. I expect a refund. I paid for something completely different, plus Budget caused a long delay in my journey, which impacted the day.

Our reservation was for 10a and we were not in a car until 11a because there was no car ready for us. The desk person really didn't know how to creatively problem solve and had to wait for a manager who then had to call another location to bring a car - that could have been done at the time the desk person knew there wasn't a car for us to pick up. We were an hour late into getting started and then as a result got caught in a storm that had we left on time we would have avoided. Overall very poor - what is the point of a reservation and appointment if you have no car to rent? If we needed to go to another location you just simply should have told us that and saved us an hour of our life.

I was told to drop off the vehicle at the Avis location on 2 Canal in New Orleans. When I arrived there was no one on-site from Avis a as and a handwritten paper sign on the counter saying that location was closed for the day. I was trying to contact customer service and was just getting the run around and being transferred over and over again until enough time was wasted that I just hung up and realized that google was more effective and easier than dealing with Avis customer service line. I had no idea what to do and was needing to catch my flight, There was no drop box for me to leave the keys or anything. I wasn’t going to leave them on an open counter so that anyone could grab them and take the car. So I googled the nearest location which was out of my way. We had to cancel the Uber I scheduled to take us to the airport from the Canal Avis location. Finally we arrived at the Avis location I had to googled and turned in the car. We called an Uber and headed to the airport. We were late because of this whole ordeal and my family and I had to physically run through the airport to catch the flight. I will never use Avis again and also will make sure to go onto my social media accounts to tell everyone I know about my experience with Avis.

The clerk at the counter was helpful but it wasn't clear if it was open when we arrived. The car we were given clearly had not been cleaned, with trash in the passenger door and food crumbs on the floor. It's no big deal but the person who came to acknowledge the situation barely apologized. We rented the car for only one day and the clerk indicated that his location was open only until 3 pm but that we could return the car at another location. Later during the day we weren't sure anymore if he had said we could return it at any time so we tried to call Avis in New Orleans, only to waste our time waiting for a national assistant to take our call. The line was poor and we were cut off before I could get the requested info, so we just drove back to New Orleans and returned the car before 5 pm (official closing time of second location in NO). Turns out there is a key box for after hour returns but it is not mentioned on the website.