Cheap Car Rentals in Alamo Heights, San Antonio

the car many dents and a large one at the rear driver side that was very ugly. this car should not had gone out.

Kany was amazing! Best costumer service!

We didn’t get the car we reserved. The attitude of the staff was slimy/sales pitch-y.

I got to the line to collect the car, and there was no staff. No one informed us we had to stand in the HERTZ lines I had to walk around and ask other companies where the representative was. We then stood in line for 2 hours and 40 mins to get our car. We waited most of that time outside in the COLD parking garage. I have three kids and we didn't leave until 11:40pm. We had to be up the next day at 5am. It was horrendous. Their was one guy working the inside desk and one guy organizing car pick up. It was completely unorganized. The pick up line was huge. I will NEVER use Thrifty again.

I like the convince of just having to scan a qr code to check out. What could have been better is that they could have cleaned the inside better. There was pet hair that still needed to be vacuumed out. My son found food in the 3rd rookie seat. All just gross.

They do not take debit cards as advertised. Unfortunately, I hit a deer rendering my vehicle undrivable. We had to put the rental under my husband’s name since I only have a virtual credit card and their system is too old to utilize this newer technology. This resulted in an additional $13 fee per day! The whole situation was stressful enough with the circumstances of my rental and then to be charged additional money on top…Unacceptable! I won’t be using Thrifty again!

Too out of the way to pick up.

Was quoted on kayak for 101 but paid at Hertz for 114. Feels like I was lied to about the price on kayak

I initially booked with one Hertz location in San Antonio and received a call the week before pickup that I would need to pick up the vehicle at another Hertz location. On the day of my arrival, I went to the pickup location and they manager sent me to yet another pickup location. Hertz did provide a Lyft to this second location, however, once I arrived, the location was closed (not even open that day). I then had to travel to a 3rd Hertz location that day, at the SAT airport. The pickup process at the airport was horrible and took over 2 hours! I had already prepaid the cost when I initially booked and the attendants could not figure out how to process my rental. Eventually they used handwritten paper rental documents because they said they could not use the computer system because I prepaid. Absolutely horrendous experience that took a total of over 3 hours, while with 2 small children!

Louie, the manager, is awesome. Avis is always great, never gives me any issues, accepts my debit card with an out of state DL, I'm military so that works out well. The check-in process is so easy and not cumbersome or complicated. Additionally, I needed to extend my rental agreement another week; too easy. I called them up and Louie helped me once again and made it a smooth event. Plus, it was the cheapest I could find that wouldn't charge me hundreds of dollars in additional fees. I received a great 4-door, nice rental car too. Never ever had any issues with Avis. I'm a loyal customer FOR-EVER.