Cheap Car Rentals in Portola Park, Santa Ana

Santa Ana, CA, United States

6 Oct — 13 Oct

Same drop-off

Fri 6/10

Noon

Fri 13/10

Noon

Top rental agencies in Portola Park, Santa Ana

Enterprise Rent-A-Car

8.7

Very Good

13 reviews•4 locations

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Overview

Recent reviews

2.0

Poor|May 2021

This rental did not happen, they did not have the car available I was attempting to renf

10.0

Wonderful|Mar 2021

Staff was very accommodating and helpful. Got me a good fair deal, and the customer service was excellent.

They overbooked the car I rented, but they made up for it 10 fold. No complaints.

10.0

Wonderful|Feb 2021

How quick they can get you out of there with your rental car, especially during Covid times. No need to step inside the office.

Overall it was well done. Limited vehicle choice but I was at a smaller office location. Also customer service said we could get a 4x4 but the office staff were more up front and honest about that. So I’m glad I called ahead.

10.0

Wonderful|Aug 2019

They were very friendly and polite

2.8

Poor|Apr 2017

Pretty much nothing went right. We were picking up the car following a flight into Orange County. It turns out that the Santa Anna rental location was 6+ miles away from the airport. We had to take an Uber to the enterprise location. We were also told that unlike every other enterprise location, they could not pick us up at the airport. I checked at the airport location to see if they would honor the reservation and was told it would cost over $100 more. The one thing enterprise agent at the Santa Ana office did do was discount the one-way fee to compensate for our having to pay for an Uber to get to the location. Then when we went to return the car back at the orange county airport, the computers were down and was told that the car could be checked in the following morning. When I called the airport location the following morning to see if the car had been checked in, the call was not routed to the airport but rather to a call center. They were unable to tell if the car had been checked in. I never got a receipt emailed to me showing that the car was checked in as promised. I had to call the next morning only to find out that the car had been checked in with l damage noted and a resulting charge. Fortunately, when I had left the car at the airport, I had taken a video showing that there was no damage to the car. I spoke to the phone representative who was willing to check in the car completely and remove any damage charges. To top it off the car stunk with a smell that was unsuccessfully masked with an excessive application of air freshener. Needless to say, a VERY unsatisfactory experience.

10.0

Wonderful|Apr 2017

The service

They need more help it was so busy the two times I was there

1 out of 5

Avis

8.0

Very Good

5 reviews•1 location

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Overview

Recent reviews

4.0

Mediocre|Apr 2021

Staff was friendly & nice

We had reserved a mini van only to be told it was not available an hour before. We then accepted the alternative since we were pressed for time. Everything seemed ok until we loaded all our luggage, kids & grandma buckled up ...within minutes there were trails of ants all over!! Totally disgusting...this has never happened before. I called to complain but was told by the agent that this happens when cars are parked in grassy areas. When I first got in the car , I noticed some crumbs & just brushed it off. Looking back there is absolutely no excuse for this neglect in properly & throughly cleaning a car . This was unacceptable & we then drove to another location to swap the car for the minivan I reserved in the first place 😫 This whole ordeal set us back over an hour & in turn we missed our evening reservation. This caused so much inconvenience. That I will definitely think twice about renting from this company again :(

10.0

Wonderful|Aug 2017

The staff at both locations were wonderful - my flight was running late on my pickup date and the man at the location (Jason) was really helpful and offered to wait for me if I was close to their closing time - it wasn't necessary since I made it in time, but I truly appreciated his willingness to accommodate me - it definitely relieved some stress and made my travel day much more enjoyable. The car was new and nice and clean.

2.0

Poor|Aug 2017

First car would not start. Second car had only a partial tank of gas, a broken center console, and ants. They quoted me a price of $45 and said insurance was $11. When I asked them to remove the insurance they said the price would be $42, so basically they lied. When I returned the car they're charged my credit card $65 instead of $45 without telling me why. And since I had to fill up to a partial tank of gas I ended up accidentally overfilling and so overpaid on gas. Would not use this company again.

10.0

Wonderful|Oct 2016

Rented at this off airport location. Was half the price airport rental. took uber maybe 5 minute ride.

10.0

Wonderful|Aug 2016

Clean, easy, reasonable price and FLEXIBLE. Picked up Van in Costa Mesa, CA and dropped off @ SFO (San Francisco Airport) with a day notice. No extra charge!

All good!

1 out of 2

Hertz

7.1

Good

25 reviews•1 location

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Overview

Recent reviews

10.0

Wonderful|May 2021

The customer service was great. Both agents I talked to were friendly and knowledgeable.

8.0

Very Good|Mar 2023

Need one more helper only one person work at the shop

8.0

Very Good|Sep 2022

Overall satisfied.

2.0

Poor|Feb 2022

I was charged for a tank of gas even though the car was brought back with a full tank. The attendant said he could not refund to my credit even though he was able to charge my credit card. He was very unprofessional. I told him he was stealing money. I will not rent from Hertz again and I will put a stop payment on charges.

8.0

Very Good|Oct 2021

Beware Hertz has 2 sites @ SNA/Orange County. We were lucky that airport Hertz able to override offsite Hertz reservation so we could simply drive away rental car instead paying for Uber rides to/from offsite Hertz. Rental car was very good.

5.9

Fair|Jul 2021

The car I rented wasn’t available. Only car available was an upgrade. My card has no chip therefore had to cancel my original rental, call Hertz 800# and put the more expensive car on my daughter’s card. Hertz staff was helpful however the overall experience was VERY FRUSTRATING and time consuming!! Will go back to Enterprise next time for sure!!

1 out of 9

Budget

2.0

Poor

3 reviews•1 location

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Overview

Recent reviews

2.0

Poor|Apr 2019

Budget rental didnt have the vehicle I had to find another location in a different city when I arrived 8 people had been waiting for 30 mins I waited additional 25 mins and when it was finally my turn I couldnt get a vehicle because it's based on credit. Why they accept your money first if o.a.c.?

10.0

Wonderful|Jul 2016

Staff very polite & professional

10.0

Wonderful|Apr 2016

The car was wonderful.

We returned the car couple of hours later and we were charged for the whole day

1 out of 1

Airport Van

1 location

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Recent reviews

4.0

Mediocre|Oct 2018

Not much

Was not informed of a $25 after hours drop off fee, or a $50 different drop off location fee. Was not informed that Costa Mesa closed before scheduled drop off time, and that drop off subsequently was at airport. I needed special instructions for the airport drop off.

10.0

Wonderful|Jul 2018

Great Customer Service From All the Staff.

10.0

Wonderful|Apr 2017

Love it

10.0

Wonderful|Feb 2017

I would not hesitate to use this company again, and when we go back to this area I will definitely look here first for my rental van. The staff members we encountered were friendly and attentive. When we lost a cell phone Milton the General Manager personally attended to having it overnight shipped back to us, and Raphael, the one who found the phone in our returned van, searched the entire van to find it, which was no easy task because the phone was black on a black mat and under a seat.

This isn't the rental company's fault, but the city imposes a restriction upon rental pickups, so they have to go to a special parking lot, and I wasn't aware of this.

10.0

Wonderful|Jan 2017

We worried after reading some reviews, but this rental company was awesome. Friendly service from pick up, to drop off. Quick, clean, and total steal! The van was clean and ran beautifully. If you rent to experience a brand new car with all the bells and whistles, this won't suit you. But we loved it and hope others give them a try.

It was a little unclear what we needed to do once we got to the airport and even the airport info people hadn't heard of the company. Perhaps a bit more explicit instructions on how to get a ride to the rental facility would help.

9.2

Wonderful|Jan 2017

I needed a van to carry 8 people (including 3 car seats with kids) and renting a kia sedona from here did the job! Great people, fast service, and overall a pleasant experience.

Since it's a smaller, outside-of-the-airport shop, the rentals are a bit older and sometimes worn-down. (i.e. color stained but clean seats) No odor problems or anything like that, but you can tell when you get a van that someone used for camping/ snowboarding. Regardless, the price and service makes up for all of that!

1 out of 0

Allied

1 location

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Rent-4-Less

1 location

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Portola Park Car rental FAQs

What is the best rental car company in Portola Park, Santa Ana?

Out of all the car rental companies in Portola Park, RENT4LESS (0.0/10) is the best rated by our users.

Can I rent a car for a month at Portola Park?

Yes, cars are available to be rented out for an entire month at Portola Park.

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Cheap Car Rentals in Portola Park, Santa Ana

Top rental agencies in Portola Park, Santa Ana

Overview

Recent reviews

Enterprise Rent-A-Car Locations in Portola Park

Overview

Recent reviews

Avis Locations in Portola Park

Overview

Recent reviews

Hertz Locations in Portola Park

Overview

Recent reviews

Budget Locations in Portola Park

Recent reviews

Airport Van Locations in Portola Park

Allied Locations in Portola Park

Rent-4-Less Locations in Portola Park

Portola Park Car rental FAQs

What is the best rental car company in Portola Park, Santa Ana?

Can I rent a car for a month at Portola Park?

Car hire at popular airports near Portola Park

Car hire in popular cities in the United States

Car hire in popular neighbourhoods in Santa Ana

Best Car Hire Deals

No Surprises

Free cancellation