Cheap Car Rentals in Carondelet, St. Louis

My whole experience was great customer service was excellent

Quick pick up

It was great except we were told the car was at the airport it it was actually 30 minutes away from the airport. Everything else was great though

Gave me a bigger car than I needed and that cost me an extra $30 in gas

I stood at the counter for almost an hour they needed some type of verification that I was me they needed to determine the bill etc. bad experience. At the other end they charged me for an extra hour which was $96. I did not have the car over 24 hours they did not consider the time change. It was a bad experience all around

Lines in STL for pick-up were long and slow and staff had a DMV like approach to service but other than that it went well

My husband and I traveled via Uber to Enterprise for a car we had reserved online. We never got the car because: We couldn't use a debit card(neither mine nor my husband's even though the cards are from the same bank); I don't drive but my husband has a valid license; when I called a utility company to text me a photo copy of my latest 'paid' gas bill; enterprise rejected it because his name wasn't on it; he does not have utility bills in his name. I offered to pay cash to no avail. Finally when we had exhausted our options, we were stranded and it was too late to try another rental agency so we caught another taxi home. Enterprise discriminates! I am seeking other horror stories about Enterprise too post.

I requested a car from STL Airport but you gave me a car that was at a different and didn't realize until shuttle took me to airport location and they gave me a price almost two what you quoted. The allocation said the location I had to go their by cab as their shuttle would not take me there and also that maybe it would be closed by the I got there. It was very chaotic and stressful.

They didn’t have my rental at all. I never got a car . They said the price was not what they charge so they tried to get me to do the reservation over to pay more money for the car. They didn’t Honor you all’s prices.

We were told they weren’t going to have our van. If we hadn’t stopped by the location a couple weeks before, we wouldn’t have found out until the day we were supposed to leave on our trip.

You need to be clearer in you app whether the rental location is at the airport or not. When I rented the car I had know way of quickly knowing that that place I reserved the car was not the airport rental but a second location 40 minutes away.

1.5 hour wait to reach counter. Then it was not the correct pickup location. Canceled reservation and Ubered. This is my last time using a car rental company.