Cheap Car Rentals in Douglas, Chicago

I had some trepidation because the last rental with QEEQ was not available at the selected location and I had to spend hours going out to the airport to pick up the care but the price was good enough that I decided to try again and had a great experience and received a very nice BMW to drive.

Positive points: practical place to pickup the car; good prices; friendly team!! Negative points: information on the website about insurance wasn’t so clear. What were the coverages and their different prices.

my credit card number was stolen and used within hours of picking up car, giving my credit card info to sixt employees. My credit card co believes it was likely this car rental that took/used my card illegally.

They initially didn’t have a car for us and told us they wouldn’t honor our reservation if the previous renter extended their reservation (which they did), which would have left our family stranded in Chicago. At one point they told us they didn’t have any cars available (which was weird because their lot seemed full of cars. To their credit, after pleading with the manager he agreed to give us a Prius, which we accepted. The whole experience was stressful. Although they were able to get us a car, I’ll never use Budget again

Quick, efficient service.

I was not able to rent the car I had reserved. I made a reservation well in advance. I was required to provide my driver’s license number at least twice before the day I was scheduled to pick up the rental car. Day of pick-up their system rejected my license, which is not expired and there are no traffic violations associated. No one could tell me the reason for the rejection. I am able to board airplanes without incident using using the same license. Ultimately, I had to purchase a very expensive ticket to fly home. This issue should have been addressed before the day of the rental.

So Easy and convenient

Very much take it or leave it with our custom. Wouldn't be rushing to use again.