Cheap Car Rentals in Downtown, Chicago

Our smelled like smoke and they did not have any additional vehicles.

I arrived to pick up the car and was told my reservation was canceled.

Was allowed to reserve car and then when I showed up to pick it up they told me (along with many other patrons) that they were out of cars and wouldn’t be giving me a car to honor their reservation.

Poor customer service at this location

I specifically rented a luxury vehicle. When I arrived at the location, they had none available and offered no apology or explanation.

I had to trade my first car for another one because I was getting tickets due to the fact that the license plate had expired a month earlier. Both times the pick-up process took forever. The only place to sit in the dingy office is a ledge along the windows. The staff (only two people) was very nice and helpful but clearly overwhelmed. Even though this office is only four blocks from where I live I'm not sure I want to rent from them again.

We arrived early, so check in was very quick. Easy to pick up the car, easy to return at O’hare. Friendly staff.