Cheap Car Rentals in Montclare, Chicago

Great customer service

Went way out to this distant location; first waited for the staff to show up who were late only to be told that they had no “van” for me; I specifically reserved a commercial sized van to move furniture..,. The rep said , “yeah, that happens quite a lot but we haven’t had those type of vans here in a long while”! No help, no alternative, no nothing.. just me out of luck! Not sure if I will ever use kayak or hertz for that matter ever again; utter incompetence and could care less attitudes!!

See my rental details. I made calls to costumer service already

All sorts of hurdles. No seamless service

Although I did attempt to rent a car from Budget with more than one week ahead of time when I tried to cancel my reservation one day later I was surprised with a charge to my credit card for $50 cancelation fee. I left this was poor customer service and pure spite. I will never attempt to rent from Budget again. What you could have done better is return the $50 cancelation fee. No one else charged a fee.

Although I did attempt to rent a car from Budget with more than one week ahead of time when I tried to cancel my reservation one day later I was surprised with a charge to my credit card for $50 cancelation fee. I left this was poor customer service and pure spite. I will never attempt to rent from Budget again.