Cheap Car Rentals in Near South Side, Chicago

The undisclosed manager's special's vehicle was a full size pick-up truck - a Dodge 1500 - much to my surprise. The daily rental cost was a great value for the money, but the cost of fuel was substantially higher than I had budgeted, given that I was anticipating a vehicle with a much smaller engine at this price point. The initial QR code I was given to exit the parking garage in the Chicago Loop also did not work, leading me to remain stuck for several minutes at the exit gate until I was able to get through to a human being at Hertz and explain my situation. The second QR code I was given opened the gate immediately. The 1500.Dodge Ram was offered at an extremely low daily for this make and model of truck, though I was not expecting to drive such a large vehicle in and out of downtown Chicago where parking for vehicles of this size can sometimes be difficult, not to mention the savings I earned from lower rental costs were offset by the costs of refueling a vehicle that only averaged 17 mpg.

Guys at the front desk on both the front end and back end were great. One of them was having a rough morning too and was still very friendly and provided great service.

Pick up location was wrong... ended up spending 5x more money on rental due to location I was at having 1 vehicle left.

Wonderful! Great customer service

Poor customer service at this location

I specifically rented a luxury vehicle. When I arrived at the location, they had none available and offered no apology or explanation.

I had to trade my first car for another one because I was getting tickets due to the fact that the license plate had expired a month earlier. Both times the pick-up process took forever. The only place to sit in the dingy office is a ledge along the windows. The staff (only two people) was very nice and helpful but clearly overwhelmed. Even though this office is only four blocks from where I live I'm not sure I want to rent from them again.

Drop off in Philly was a bit of a mess, but overall it was a delightful experience.

Friendly service. At bit of a hunt for the car in the garage. Overall excellent.

Budget called me two days before my pick up date that they did not have the model of the car that I had booked. They then tried to push a “luxury” model on me for $700 more than my booking price. I told them no thank you, canceled my booking with them (which wasted about 2 hours of my time), and made alternate arrangements.

After confirming my reservation with Enterprise, I showed up a few minutes late for my reservation to the center on Michigan Avenue in Chicago only to be told that they had given away my car to somebody else.

Great customer service and convenience

Had a booking for a 9am pick-up but there were no cars available so had to wait until past 10to get a car.