I Needed a van to seat 12, it’s not what I received. I brought my church youth to Houston for a convention. I was the only driver. There were no vans. They attempted to accommodate by offering two vehicles. In the end I drove a full size Expedition that seated 8. Two of my group needed to Uber. Renter beware: the only promise your reservation gives you is the price. 30,000 people came to Houston, many by plane, is it not possible to move the fleet? On the positive side, the two gals who worked me did give me a price break on the rental I did receive.
See above, plus, it would be helpful if rental locations not near the airport state as much. I paid substantially to get to this off-site location.