Cheap Car Rentals in Summerlin, Las Vegas

Unable to pick up car. Hertz location closed before my scheduled pick up time. Why can you schedule pick up for after location closes, and why is there no after-hours pick-up protocol?

Worst location and undersstaffed

We reserved a convertible with a pick up at a Hertz in a resort a $40 uber ride from the airport. That didn't make us happy. When we got there, they didn't have any convertibles. They said that location NEVER had them. They said the tried to call us, but looking through my phone logs showed that to be a lie. They gave us a sports car instead, but we would have been much happier with a regular car with a pickup at the airport. The car was not clean on the inside. Lots of mud and little stones on the floor, and pieces of paper down between the seats. All in all, not a good experience.

We went to pick up the car we had reserved and we’re told they were out of cars with no ETA on when one would be available. We were “added to a list.”

Stop attempting to scare customers into purchasing insurance by telling them all the bad things that can happen. Upon returning the vehicle the customer service rep failed to check the car for damage, full tank of gas, and car keys,

Pushy front desk selling insurance. I bought 'Your' insurance via Kayak . . . they had NO record of it and pushed the fear and anxiety buttons all through checkout. Not cool, now why I use Kayak.