Cheap Car Rentals in Port of Miami, Miami

The original booking took me to a location that was closed and no one was there so I had to spend another $30 on uber to go to the airport to get the hertz there and rebook the car which was also more expensive. Dropoff was a bit confusing as I was in a more remote location and the drop box was hard to find.

Buyer beware. There are of charges for every little thing. I reserved a compact car. For two days the car was not available. I called every step of the way and it was documented that I was wait for the unavailable car as to not incur additional fees. The only way I was able to get any car was having to pay a $12 a day upgrade fee that I did not agree to. . Also if you are renting a car in Miami be prepared to pay $13.99 daily for tolls. I rented from the downtown Miami Hertz. It was Hertz DT LE on 2nd Ave. Not really the best customer service very busy location I don’t recommend renting from here. I was never able to resolve my issues at this office. I had to deal with Hertz customer service. I eventually ended up renting at another location on 36th. They were so much more helpful, no surprise fees and went above and beyond to help me.

The staff and service were slow for no reason at all.

bad price, wasn´t the best price

easy pickup and friendly staffs. Unnecessary prepaid toll though

The car was nice, but I got there early and asked to be rented early. Instead I waited around for one and a half hours because the car was being cleaned. When I got the car it was still dirty on the exterior. Besides that’s nice employees.

Rental was NOT at airport, adding $60 in taxi fares to get back and forth to Avis site in the city. Their office was being renovated, so they were sharing offices with Budget. Small, dark, creepy, way too busy for such a tiny building, and grossly understaffed. There were NO CARS AVAILABLE. Our reservation was for 11AM, didn't receive a vehicle until 1:30. Car was just okay. I'll never use Kayak again based on this initial experience.

When I got to the car rental location, I was told that there were no cars available.

It’s better to update the opening hours for holidays. I successfully booked a car for Dec 25. I even received a confirmation letter from Avis in the morning of Dec 25. However, the store was closed for Christmas when we arrived. We have no choice other than go to airport, wait in a line and book a new car. It wasted us 1 hr.

NO CAR WERE AVAILABLE BUT YOU CONFIRMED MY RESERVATION AND CHARGED ME.