Cheap Car Rentals in Berry Hill, Nashville

Car was obviously had been smoked in. Very unclear about drop off was supposed to be.

Hertz did not honor our reservation. We were forced to find an hotel for a night. We booked with another rental agency for the next day.

Hertz did not honor our reservation. Only good thing they did was call us in the morning to notify us before we went to the pickup location.

The rate changed while we were standing at the counter.

car was not clean inside or out (food crumbs, car filthy outside) gas tank was not full at pickup.

The car was ready when we arrived to pick it up. It was clean!

Picking up the car Staff sent me back to counter desk to get paperwork. Took 20 min to get car. Checkout in fast fane was slow because link for sign up was not sent to phone, e-mail or text. Got link 30 min after check out.

The staff maybe had a lot going on when i picked up the car, but it wasn’t the cleanest and definitely needed an oil change, as the warning came on before our drive back (over 500 miles).

They had 3 people booked for the same vehicle, so I didn’t get the vehicle. I wasted 2 hour and half of a tank of gas trying to pick up the vehicle.

Avis did not have the van we reserved. They told us they did not ever have the type of can we reserved. We had to push get alternative vehicles.

Received a call on the morning of my reservation (made months earlier) to say that they had no cars at this, or nearby, locations. They had no interest in helping me solve this problem and insisted that this was normal(!!). They passed me around on calls at my insistence that they help me solve this problem. Their system was also down so they wouldn't even tell me my case number to follow up with. Absolutely noone acted concerned about their company's behavior. Avoid Avis at all costs.