Cheap Car Hire in Donelson, Nashville from AED 19

Our rental experience was a complete nightmare when it came to getting the rental its self. The first time we showed up we had called ahead to make sure that paying in cash was not gonna be an issue but apparently with that singular location, Our rental experience was a complete nightmare when it came to getting the rental it’s self. The first time we showed up we had called ahead to make sure that paying in cash was not gonna be an issue but apparently with that singular location it is an issue and it requires to have an open credit card and not cash only unless you have two airline tickets now this became a huge problem because I did not have this prepared on hand. I had called prior and check the website to make sure that this wasn’t gonna be an issue and yet it was. The ladies then invited me to go to the other site down the street they couldn’t call for whatever reason to assist me but they suggested we go down there and we go down there. They do not have anything or do they have any suggestions for anything else in this whole beginning of my experience with renting a car through Alamo was absolutely garbage. The ladies laughed because this was a regular issue , which didn’t really help anything at all in the car itself was great. It was literally just the customer service experience when I did call the customer service line to get assistance. I was told multiple times have the policy worked and then when I finally asked the gentleman if he was going to assist me after I was told that he was going to be able to help with the cash/card problem. He’s straight up told me no he wasn’t going to help me and hung up the phone. The rental it’s self was great but we had to air up tires shortly after leaving.

They have crazy policies in place about payment that made this extremely difficult also, they were rude.

Maybe just discuss the controls briefly. The car was unfamiliar to me.

I love working with Enterprise.

had to wait over an hour to pick up car.

Be prepared to deal with people who do not want to be working.. patience really goes a long way

Hertz declined to provide me the car that I reserved online, stating that they “stopped accepting online reservations” due to the historic SWA failure. They should be ashamed of themselves. Will never use their company againz

Long line at the airport to get car- very busy weekend in Nashville with Taylor Swift concerts. Once we got to the front of the line went extremely smoothly. Drop off was super easy and quick. Car was in good shape. We were given an upgrade with no up charge due to low supply of cars, which we appreciated.

The pickup location is very obscure at the Nashville airport. You have to go to the counter inside the airport unlike all the other rental companies. It was very hard to find. Payless is grouped with Avis but you can not check in at the Avis counter with the other rentals. There are no signs for Payless. We found it after waiting in line for a while only to be told we have to go back inside the airport. Then the person at the counter was very rude and did not seem to want to be there. When we returned the car at the Atlanta airport, we were confused as well because we did not fully realize that Payless would be grouped with Avis everywhere.

bad experience