Cheap Car Rentals in Upper West Side, New York

Very friendly staff in New York and very efficient drop off in Boston Logan.

Hideously expensive, but that’s Manhattan. Otherwise fine.

Make sure you double check the exterior and interior of the car for pre-existing damages. I received my car and discovered three scratches on the car that the attendant had not marked as such. Don't forget to check the rims and the trunk.

The staff at the Thrifty W 83 St New York is efficient and friendly. The car was fine. However, when we tried to add a day to our rental, it was impossible. At the various numbers we called , they told us that the only way to add a day to our rental was to go in person to Thrifty Corporate office, a preposterous offer. We gave up and did not add a day. When I told the staff at Thrifty W 83 St about this, while returning the car, they said they had never heard of such a policy.

Great customer service, friendly staff, and they gave me a freaking Tesla out of nowhere. 10/10 great experience

Office closed at 3:00 pm on Friday. I assumed it was open until 5:00 pm I should have been contacted to let me know. The staff was exceptionally pleasant courteous and helpful. Great staff.

The car was obviously not cleaned. There was food all over the back seat. Garbage in the passenger side door, and foot prints all over the dash and the windshield which was just gross. I asked for some money back, but did not receive it.

Despite reserving a vehicle for 9 am, when I arrived at the pick up location I was told there were no vehicles available and that they expected one might come in (be returned by another customer) at 10 am. Having to get to a wedding starting at 11 am that was 1 1/2 hours drive from the rental location waiting until 10 am to maybe get a car then was not an option. Had to pay 4x more to get a last minute rental at another agency. What is the point of the reservation if they don’t actually hold a car to have it available? Also the custom service agent at check in did not even offer an apology. In fact she acted as though it was silly of me to expect a car to actually be available at the time of my reservation.

Pickup was great at w 76th NYC, dropoff was very uncomfortable though at TRI airport. None of the employees were wearing masks, the rental desk is inside of an airport, just past the giant signs that say masks are required.