Cheap Car Hire in Holmby Hills, Los Angeles from AED 18

Rental car agency was closed on Saturday so we could not pick up our car. It was impossible to get in touch with the actual agency where we had to do the pick-up. The service line was a disaster so we ended up wasting two entire days of our trip! On top of everything when the agent re-did our contract and applied the weekly rate, she did NOT say the rate would not apply if we returned the car earlier, which we obviously had to because it was time to leave. The store manager was the least courteous person I have ever met; he was rude, obnoxious and had no sense whatsover about customer service (I come from the travel industry). This rental ruined our entire vacation. We had to pay a higher amount than contracted for 3 days less! I will NEVER book Hertz again in my life... too bad, we've always been customers.

The location I used was very rude and honestly felt like they cold care less about my business. I arrived at the end of day to pick up my reservation, the car was filled with trash. When I mentioned this to the associate, he didn't care. I has to clean it out. During my rental the car lights came on for service. I had to put coolant in the car. I told a this to that associate upon my return. He did not offer to reimburse me or care about my suggestion to have the car checked. It was terrible customer service.

The staff member I dealt with was not punctual and, more disconcerting, rude. He spoke about my confidential financial information in public and overreacted when I asked him not to do so. He then admitted to not having cleaned the car, would not tell me what condition it was in other than it was “not clean”, and then unilaterally cancelled my reservation because I wanted an answer to my questions about the condition of the vehicle.

My only issue was that initially I didnt realize I would have to take a LYFT or UBER to get to the Midway on Sepulveda.

Service and car were fabulous. I highly recommend this company.

Reservation was made, showed up and they had no cars.

I booked it online through kayak. I went to the Avis location and as soon as I got there I spoke with the Avis rep, he said right away that there’s no cars at all and there’s nothing he could do for me. This left me in a bad spot because now I’m there with all my luggage and no car. I had to call an Uber to a different Avis location. I spoke with an Avis person on the phone and she said she’d transfer my reservation to the other Avis location. When I got to the other Avis location they had no idea what I was talking about and couldn’t find my reservation. They ended up giving me a mini van when I had reserved a pick up truck

Real good ride and great pick-up/drop-off experience. Would rent again!

I asked for compact and they only had 1 car available which was a Kia soul. The car itself was dirty on the inside with lots of cosmetic damage on the outside. There were finger prints all over the back mirror. And my car smelled so strongly of cigarette smoke. I didn't change cars because I had a family emergency and also I'm sure they wouldn't have changed it since they said that was the last car. The man at the counter was nice though.