I want to make sure you know that this is for the location in the highlands in Louisville Kentucky it's located on bardstown road and my experience there has always been that they go above and beyond for those that rent the cars through their location however the Westport road location I did not have a good experience with they left me on hold for 24 minutes and then closed up the shop I was not happy with that location at all but Brandon in the highlands was excellent and so was his boss and I had a wonderful experience and I will come to that location again thank you
everything easy upgrade, weekly rate, personnel at this location
Office was not open on Saturday and I could have saved day on rental total. Otherwise everything was great
Very Good|Dec 2020
Picking up at the airport was really difficult of you are not familiar with the process. I called for instructions on where to go and got nowhere with the call center. The call was then dropped. The local folks on the other hand were great - friendly, professional and helpful.