Cheap Car Rentals in Old Hickory / Hermitage, Nashville

The drop off was excellent. thanks for the help.

They have crazy policies in place about payment that made this extremely difficult also, they were rude.

Maybe just discuss the controls briefly. The car was unfamiliar to me.

I love working with Enterprise.

had to wait over an hour to pick up car.

Be prepared to deal with people who do not want to be working.. patience really goes a long way

Hertz declined to provide me the car that I reserved online, stating that they “stopped accepting online reservations” due to the historic SWA failure. They should be ashamed of themselves. Will never use their company againz

The pickup location is very obscure at the Nashville airport. You have to go to the counter inside the airport unlike all the other rental companies. It was very hard to find. Payless is grouped with Avis but you can not check in at the Avis counter with the other rentals. There are no signs for Payless. We found it after waiting in line for a while only to be told we have to go back inside the airport. Then the person at the counter was very rude and did not seem to want to be there. When we returned the car at the Atlanta airport, we were confused as well because we did not fully realize that Payless would be grouped with Avis everywhere.

bad experience

No one at counter.

Customer service was above and beyond

The service was great with exception of having a preferred line and regular customers coming in had four agents and two where the only ones working the windows I get it preferred customers get to skip the line but in a matter of thirty minutes every agent just ignored the main line that was my only downfall and discouraging

The lady helping us was amazing and working very well under pressure.