It was a fraud: a waste of time and money for us. We went to the rental location, but it did not exist. We phoned Hertz for assistance to arrange an alternative pick-up location, but no phone assistance was possible. Therefore, no rental car was provided and I have been charged USD 38 for a non existing rental car or service. We had to cancel our trip and went back to the hotel. DO NOT RENT A CAR WITH HERTZ!