Cheap Car Rentals in Rittenhouse, Philadelphia

The address for the car pick up was a parking garage. When I called to ask where I get the car, no one could give me an answer. There was no one from Hertz orKayak who even knew what the address for the pick up was. How can that happen? No signs anywhere at that address got a rent a car,

When I arrived to pick up the car I reserved I was informed they had no card available at that location or any other location in the city. I was completely stranded and left without transportation. They were not helpful or kind about their mistake. I cannot overstate how much trouble and distress this experience caused.

They had no cars available. I waited for one hour and there were no cars!

Great staff, very accommodating.

While I didn’t actually rent a car through Enterprise, they were kind enough to give me a call on Thursday (before my Saturday reservation) to verify pick and to remind me they closed at 1 pm. That was a little confusing as my plane did not arrive until 12:50 and if it was delayed at all they would be closed before I got there. Even though I requested a car for the airport my reservation was changed to a downtown location. That would not work out at all. Had to reserve another car with a different company. Thank goodness I did not pay in advance.

I didn’t get the car and they said they’ll cancel the booking and I get refund which never happened. Hate kayak and Alamo

Not allow a reservation where cars are unavailable

Never got the rental because no one never answered thier phone to make sure I was able to get a car for one way! It was my way home from the airport.

Kia Soul wasn’t available and the seats in the type of Kia we had weren’t as comfortable as the Soul. Otherwise, it was a good experience all around,

I didn’t get a car No rentals was available they cancel my stuff