Cheap Car Rentals in Allston, Boston

very convenient - at check-in, options were clearly explained, and drop-off was quick and easy. Everybody was pleasant and efficient.

Best check in experience - staff was so nice!

I wasn’t actually able to rent with them. The man at the counter would not answer my questions, would not listen to what I was saying, and ultimately threw my card and ID at me and began ignoring me. I rented from dollar instead.

I went to the rental location. I was told that they did not have any cars. While waiting for an uber to go back to the hotel, someone returned a car that was then provided to me. While all of this was happening, I asked to use the restroom and was told it was only for employees. When I was finalizing my rental agreement, another customer came in and asked for the restroom while he waited, and he was told it was ok to use it. So, why was a paying customer like myself denied the use of the restroom, and another paying customer was allowed to use it? Is it because I am hispanic? I was also charged an extra fee for the car, because I had reserved a compact car, and I got a full car. Was this my fault? That you ran out of inventory? I had to take the first car that came in!!!

When we arrived, they did not have the car we booked and claimed they never had it but never let us know. While not rude, they also did not seem to really be concerned about the issue either.

Could not deliver large van that I reserved. Had to rent from Hertz