Cheap Car Hire in Roxbury, Boston from AED 18

After making the reservation and driving to that location, we were told that they don’t have a car for us. We spent $70 to Uber to and from the Dorchester, MS location just to be told that there is no car for us. Extremely disappointed!

It was convenient. I was told that we would be picked up, just call. Called the 800 number was told to hold for a minute was on over 45 minutes, had my husband call the local they never answered. Gave up on the 45 minute hold. Took a taxi when we got there was told they don't pick up on weekends. I had called before I left for the trip and specifically told them where I would be and the day and was told no problem. They did make an adjustment for part of the taxi fare. Return was pretty easy. But the girl didn't know the number you had to call for the shuttle. Fortunately we hit a very nice lady who helped us out.

This rental was good value for money. Rental was an SUV and pick up and drop off was different locations, which can be costly. The staff at both locations were friendly.

Friendly, helpful staff. Excellent location. Helpful to have separate drop off location.

Car wasn't ready at reservation time. Car requested wasn't available. Car smelled like smoke.

I made a rsvp for 11am but when arrived at 1050am there was a wait of 2 guests in front of me and a single clerk who informed me that they had no cars to rent. He said they are working to get cars but it will take about 20 min. I asked one of the guests who was there before me how long they have been waiting, and they said over an hour. Since i had luggage with me and more customers continued to arrive for vehicles that weren’t there, there was no room for me to stay in the lobby, so i waited outside where it drizzled rain on me and my belongings the entire time. After an hour of waiting I was called in to finalize the rental. I told the clerk that I was expected in NYC at a certain time and now will be late since I am over an hour past schedule, and asked if he can do anything to make up for the delay. He said he will be discounting the rental due to the issues but didn’t give me any discount. I told him I needed to add a driver, when he said he will give me the additional driver at no charge … a $16 savings. If I hadn’t had the additional driver I do not think a discount would’ve been given. I then had to wait an additional 20 min for them to “check on the car”. The car had several large scratches, all tire rims were badly dented, and the trunk couldn’t open with the key fob. This experience was not a good one and after the long wait in the rain, I was over 1.5 hours late departing Boston. I will think twice before using Hertz again.

Flight was delayed and the rental facility was closed and I had to get another car. You can’t cancel your reservation and they close at 5. They are NOT at the airport. It is 15 minutes away. Beware! Run! Go somewhere else!

Paid over $200 more for an upgrade because they didn't have the car I prepaid for