The staff at the location were amazing. They were there to help me get what I needed, even with late notice and not many options to choose from. It was a great experience from start to finish. I will rent from this location again the next time I am in Phx. Ken Smith 913-304-4208
When picking up the gentlemen we’re amazing. The drop off was super easy and fast. I would recommend to everyone and for sure book again!
Great friendly staff who waited after the 5 PM closing time for our arrival around 5:15 PM. Very congenial and accommodating people and fairly quick pickup process. Location is very far from airport, but much better pricing with a gas station next door for refllign before drop off.
Everything worked very smoothly. We had a nice, new car with ApplePlay. Only issue was that we had to take the car in after one month to rewrite the contract even though we had booked for about five weeks. They actually wound up just extending the contract. Not sure why this was needed but it was just a minor inconvenience. No complaints.
my car wasn’t ready even when i showed up on my appointment time
Customer service on the roadside number was good.
Both cars we got were dirty. Slow leak on the first cars tire that I think they knew about. Charge me for gas for no reason and charged me for a late charge when I brought the car back on time. The people who checked the car in couldn’t help at all and it took extra time to get things corrected.
Car was due back by 9:00 am on Sunday. I dropped keys in the drop box before the place opened at 8am. And yet you charge me a late fee? Seriously BS
excellent pick up and drop off.
The car's exterior was dirty and the inside of the windows needed to be cleaned.
I made this reservation 6 months prior to our trip. Our flight changed and I called Avis. I was told it is not their fault the airline changed the flight times. He said I had to cancel my reservation, but could get another rental for four times the money. No thanks Avis