Cheap Car Rentals in North Mountain, Phoenix

I was charged for a gallon of gas when I had just filled it up. The clerk was adamant it wasn’t full. The nightly drop off box didn’t work, and the smirky clerk said the next day everything was working fine.

Rented Tesla, good ride, unclear on "fuel" costs, charged for charging

Made a reservation and when we arrived to the hertz rental place which was 20mins from the airport (which we ubered to) they didn’t have a vehicle for us. The lady at the front desk said she tried calling us but never left a voicemail. I missed the call because i was just landing from my flight. I tired calling serval times but no know ever answered. The staff member was very unapologetic about the situation and didn’t offer any help, knowing we were tourist and weren’t familiar with the area. We eventually ubered to another rental place, Avis/ Budget 10mins down the road, where they were very accommodating evening without a reservation.

AWFUL customer service. will never use budget again. 2 hour wait time for vehicle.

Everything was perfect.😊